Senior Project Manager - Digital Permitting & ITSM Lead

Keystone Solutions; Namen; On-site; EUR 70,000 - 110,000; Full time

Job summary

Keystone Solutions in Belgium seeks a Senior Project Manager to lead digitization projects for urban planning and environmental permits at client sites. You will coordinate with a program manager, analysts, testers, change management, and training leads, while aligning with the digital department.

Experience with agile methodologies and Scrum Master certification are a plus, and you’ll ensure on-time delivery and governance across multiple missions.

Qualifications

• Experience coordinating digitization projects for urban planning and environmental permits.
• Strong stakeholder management and governance reporting.
• Experience in client-site IT consultancy with agile delivery.

Responsibilities

• Manage multiple projects from pre-study to production transfer.
• Collaborate with business stakeholders, sub-program teams, and the digital department.
• Improve incident detection, control, and management procedures.
• Lead cross-functional teams and manage suppliers to resolve major incidents promptly.
• Define tasks and deliverables, create project plans with agile focus, and lead kick-off meetings.
• Monitor progress, budget, scope, risks, and changes.

Skills

Crisis communication

Executive reporting

IT project management with cross‑func.

Incident management & RCA

Resource management

Change management

Project management tools

ITSM & ITIL

Vendor & SLA management

Production applications supervision

Job description

Keystone Solutions in Belgium seeks a Senior Project Manager to lead digitization projects for urban planning and environmental permits at client sites. You will coordinate with a program manager, analysts, testers, change management, and training leads, while aligning with the digital department.

Experience with agile methodologies and Scrum Master certification are a plus, and you’ll ensure on-time delivery and governance across multiple missions.