Senior IT Project Manager – Incident & Production Reliability

Adjugo; Namen; Hybrid; EUR 80,000 - 110,000; Full time

Job summary

SPW Digital is seeking a Senior Project Manager to lead end-to-end delivery for urban planning and environmental permits projects in a hybrid role based in Belgium. You will coordinate cross‑functional teams and suppliers, drive incident management improvements, and ensure on‑time, within‑scope project delivery through rapid agile iterations.

You will manage multiple projects, establish governance, and report to executives.

Qualifications

• Senior project management experience
• Executive crisis reporting capability
• Multidisciplinary IT coordination
• Incident root‑cause analysis
• Experience with project management tools
• ITIL/ITSM knowledge
• French proficiency at CEFR C2

Responsibilities

• Improve incident detection, control and management procedures.
• Improve problem management and continuous improvement procedures.
• Coordinate cross‑functional teams and suppliers to resolve major incidents quickly.
• Improve reporting and governance for operational production incident management.
• Lead preliminary analysis estimates for scope, technology, resources and budget.
• Identify providers and establish project organisation and charter.
• Lead client kick‑offs to understand needs and context.
• Plan projects with short, rapid iterations delivering customer value.

Skills

Senior project management

Executive crisis reporting

Multidisciplinary IT coordination

Incident root‑cause analysis

Project management tools

Senior ITSM ITIL

French language proficiency

Tools

General project management tool

Job description

SPW Digital is seeking a Senior Project Manager to lead end-to-end delivery for urban planning and environmental permits projects in a hybrid role based in Belgium. You will coordinate cross‑functional teams and suppliers, drive incident management improvements, and ensure on‑time, within‑scope project delivery through rapid agile iterations.

You will manage multiple projects, establish governance, and report to executives.