Senior Key Account Manager

Edgard & Cooper | B Corp; West-Vlaanderen; Hybrid; EUR 70,000 - 95,000; Full time

Benefits offered by this job

Competitive salary package

32 holidays per year

WFH flexibility

Company retreats

Wellbeing programme

Pet-friendly office

Learning & growth opportunities

Job summary

Edgard & Cooper is seeking a Senior Key Account Manager to lead the commercial development of strategic specialty and e-commerce customers. You will own a portfolio of key national accounts, building strong relationships with major retail partners and turning opportunities into profitable growth.

You will collaborate with Sales, Marketing and Category teams, shaping account plans and negotiating complex deals to expand presence across Belgium and the Benelux.

Qualifications

• 6+ years of experience in Key Account Management or Sales.
• Proven track record of managing large national accounts and negotiating complex deals.
• Sharp commercial mindset with talent for spotting opportunities and driving growth.
• Natural relationship builder capable of influencing stakeholders at all levels.
• Strong strategic thinking with a data-driven approach to decisions.
• Proactive team player who shares expertise and helps others grow.
• Experience working with field teams is a plus.
• Fluency in English and Dutch or French.

Responsibilities

• Lead our largest and most strategic retail accounts, building strong relationships with key decision-makers.
• Develop and execute ambitious account plans tailored to pet chains and online retailers, driving growth, expanding distribution, and maximizing profitability.
• Shape commercial strategies and unlock new business opportunities across existing and potential retail partners.
• Lead complex negotiations and secure agreements that create long-term value.
• Collaborate with Global teams to translate the global e-commerce strategy into locally relevant customer plans and execution across Belgium and the Benelux.
• Turn sales data and market insights into smart decisions, keeping account performance on track.
• Work with Trade Marketing, Shopper Marketing, and Field sales teams to deliver impactful customer plans and activations.
• Share your expertise and mentor fellow sales colleagues.

Skills

KAM/Sales experience

Strategic account planning

Negotiation skills

Relationship building

Data‑driven decisions

Cross‑functional collaboration

English fluency

Dutch or French

Job description

What type of breed are we looking for?

We're looking for a Senior Key Account Manager who's ready to take the lead of the commercial development of strategic specialty and e-commerce customers.

Big accounts, bigger ambitions. Ready to lead the pack?

You’ll take full ownership of a portfolio of key national accounts, building strong relationships with major retail partners and turning commercial opportunities into profitable, long-term growth. From shaping strategic account plans and negotiating complex deals to expanding our presence across channels, you’ll be the driving force behind some of our most important partnerships.

You’ll also bring your experience to the wider pack, working closely with Sales, Marketing and Category teams, sharing your expertise and helping raise the bar for how we grow together. You will play a key role in shaping how Edgard & Cooper wins in the fast‑growing pet specialty and e‑commerce channels.

What is in your bowl?

A generous scoop of strategic ownership, commercial ambition, and real impact. You’ll get to:

• Lead our largest and most strategic retail accounts, building strong relationships with key decision‑makers.
• Develop and execute ambitious account plans tailored to pet chains and online retailers, driving growth, expanding distribution, and maximising profitability.
• Shape commercial strategies and unlock new business opportunities across existing and potential retail partners.
• Lead complex negotiations and secure agreements that create long‑term value.
• Work closely with Global teams to translate the global e‑commerce strategy into locally relevant customer plans, priorities and execution across Belgium and the Benelux
• Turn sales data and market insights into smart decisions, keeping account performance on track.
• Work hand‑in‑paw with Trade Marketing, Shopper Marketing, and Field sales teams to deliver impactful customer plans and activations.
• Share your expertise and mentor fellow sales colleagues.

What skills & tricks should you bring?

• 6+ years of experience in Key Account Management or Sales, ideally within FMCG or retail.
• A proven track record of managing large national accounts and negotiating complex commercial deals.
• A sharp commercial mindset, with a talent for spotting opportunities and driving profitable growth.
• A natural relationship builder who can influence and connect with stakeholders at every level.
• Strong strategic thinking, with a data‑driven approach to decision‑making.
• A proactive team player who enjoys sharing expertise and helping others grow.
• Experience working with a field team is a plus.
• Comfortable thriving in a fast‑paced, ambitious environment.
• Fluency in English is a must, next to being fluent in either Dutch or French

Our benefits

• Competitive salary package that rewards your experience
• 32 holidays per year, plus the option to take an extra month off to fully recharge
• Flexible work from home, plus one month per year to work from anywhere you like
• Company retreats, fun team activities, and a Volunteering Day to give back
• Wellbeing programme
• Bring your pets to work, plus pet food for your furry friend
• Learning and growth opportunities in a truly international environment

Hiring Process

• Intro call with Bieke, Senior Talent Acquisition Specialist — 25 minutes
• Competency‑based interview with Caroline, Country Manager Benelux — 45 minutes
• Case study with Country Manager & Markets Director — 90 minutes

Equal opportunities

We believe the strength of a Pack comes from its diversity. We strive to create an environment where every person feels valued and empowered. So no matter who you are, where you come from, what you believe in or what your dreams are, we welcome you and look forward to receiving your application. If your circumstances require any special arrangements at any stage of our interview process, please let us know.

Accessibility

Our HQ office and satellite sites are wheelchair accessible.