Senior Key Account Manager

Edgard & Cooper; Harelbeke; On-site; EUR 85,000 - 110,000; Full time

Benefits offered by this job

Competitive salary package

32 holidays per year

Flexible work from home

Company retreats

Volunteering Day

Wellbeing programme

Pet-friendly workplace

Learning and growth in international环境

Job summary

Edgard & Cooper is seeking a Senior Key Account Manager to lead and grow our strategic national accounts within Belgium and the Benelux region. You will build strong relationships with key retailers and online partners, shaping account plans and driving profitable growth.

You will work with Sales, Marketing and Category teams to translate global ecommerce strategies into local customer plans, delivering impactful activations and long-term value.

Qualifications

• 6+ years of experience in Key Account Management or Sales.
• Proven track record of managing large national accounts and negotiating complex deals.
• Strong commercial mindset with data-driven decision making.
• Natural relationship builder who can influence stakeholders at all levels.

Responsibilities

• Lead our largest and most strategic retail accounts, building strong relationships with key decision-makers.
• Develop and execute ambitious account plans tailored to pet chains and online retailers, driving growth, expanding distribution, and maximising profitability.
• Shape commercial strategies and unlock new business opportunities across existing and potential retail partners.
• Lead complex negotiations and secure agreements that create long-term value.
• Work closely with Global teams to translate the global ecommerce strategy into locally relevant customer plans, priorities and execution across Belgium and the Benelux.
• Turn sales data and market insights into smart decisions, keeping account performance on track.
• Work hand-in-paw with Trade Marketing, Shopper Marketing, and Field sales teams to deliver impactful customer plans and activations.
• Share your expertise and mentor fellow sales colleagues.

Skills

Key account management

Sales

Negotiation

Relationship building

Strategic thinking

Data-driven decisions

Team collaboration

English fluency

Dutch/French proficiency

Job description

Senior Key Account Manager

Belgium, Kortrijk

Our mission

In 2016, our founders wanted to feed their dogs - named Edgard and Cooper - pet food they could feel good about. The kind of food that was as good for the planet as it was for their pets. But when they couldn't find this, they decided to make their own. Now, 10 years later, our pack has over 200 employees and we are beyond proud to be part of the B Corp movement.

Want to find out more about us? Click HERE

What type of breed are we looking for?

We're looking for a Senior Key Account Manager who's ready to take the lead of the commercial development of strategic specialty and e-commerce customers.

Big accounts, bigger ambitions. Ready to lead the pack? You'll take full ownership of a portfolio of key national accounts, building strong relationships with major retail partners and turning commercial opportunities into profitable, long-term growth. From shaping strategic account plans and negotiating complex deals to expanding our presence across channels, you'll be the driving force behind some of our most important partnerships.

You’ll also bring your experience to the wider pack, working closely with Sales, Marketing and Category teams, sharing your expertise and helping raise the bar for how we grow together. You will play a key role in shaping how Edgard & Cooper wins in the fast-growing pet specialty and e-commerce channels.

What is in your bowl?

A generous scoop of strategic ownership, commercial ambition, and real impact. You’ll get to:

• Lead our largest and most strategic retail accounts, building strong relationships with key decision-makers.

• Develop and execute ambitious account plans tailored to pet chains and online retailers, driving growth, expanding distribution, and maximising profitability.

• Shape commercial strategies and unlock new business opportunities across existing and potential retail partners.

• Lead complex negotiations and secure agreements that create long-term value.

• Work closely with Global teams to translate the global e-commerce strategy into locally relevant customer plans, priorities and execution across Belgium and the Benelux.

• Turn sales data and market insights into smart decisions, keeping account performance on track.

• Work hand-in-paw with Trade Marketing, Shopper Marketing, and Field sales teams to deliver impactful customer plans and activations.

• Share your expertise and mentor fellow sales colleagues.

What skills & tricks should you bring?

• 6+ years of experience in Key Account Management or Sales, ideally within FMCG or retail.

• A proven track record of managing large national accounts and negotiating complex commercial deals.

• A sharp commercial mindset, with a talent for spotting opportunities and driving profitable growth.

• A natural relationship builder who can influence and connect with stakeholders at every level.

• Strong strategic thinking, with a data-driven approach to decision-making.

• A proactive team player who enjoys sharing expertise and helping others grow.

• Experience working with a field team is a plus.

• Comfortable thriving in a fast-paced, ambitious environment.

• Fluency in English is a must, next to being fluent in either Dutch or French

Our benefits

At Edgard & Cooper, work should feel as good as a belly rub. Here’s what we offer:

• Competitive salary package that rewards your experience

• 32 holidays per year, plus the option to take an extra month off to fully recharge

• Flexible work from home, plus one month per year to work from anywhere you like

• Company retreats, fun team activities, and a Volunteering Day to give back

• Wellbeing programme

• Bring your pets to work, plus pet food for your furry friend

• Learning and growth opportunities in a truly international environment

Hiring Process

• Intro call with Bieke, Senior Talent Acquisition Specialist — 25 minutes

• Competency-based interview with Caroline, Country Manager Benelux — 45 minutes

• Case study with Country Manager & Markets Director — 90 minutes

Equal opportunities

We believe the strength of a Pack comes from its diversity. We strive to create an environment where every person feels valued and empowered. So no matter who you are, where you come from, what you believe in or what your dreams are, we welcome you and look forward to receiving your application. If your circumstances require any special arrangements at any stage of our interview process, please let us know.

Accessibility: Our HQ office and satellite sites are wheelchair accessible.