Senior IT Agile Delivery Manager - ERP / SaaS / HR & Finance Systems - BANKING CLIENT
Location: Brussels, Belgium
Contract: 12 months
Hybrid: 8 days onsite per month in Brussels, remainder remote
Day Rate: €600-€800 per day
Role Overview We are looking for an experienced Senior IT Agile Delivery Manager to lead complex, technology-enabled transformation initiatives across a large international organisation. This is a senior, hands-on delivery role with end-to-end ownership of complex IT projects and Epics, particularly across ERP, SaaS, enterprise applications and corporate systems supporting functions such as Finance, HR, Risk, Audit, Compliance and Legal. You will operate at the intersection of business and technology, coordinating multiple teams, senior stakeholders and third-party suppliers while ensuring successful delivery from initial mobilisation and planning through implementation, cutover and transition into operations. This is not a Scrum Master position. We are looking for someone with genuine accountability for complex technology delivery, including scope, budget, resources, risks, dependencies, suppliers and outcomes.
Key Responsibilities
- Own the end-to-end delivery of one or more complex technology projects or Epics across corporate functions, technology teams, entities, locations and third-party suppliers.
- Translate strategic objectives and business requirements into clear delivery roadmaps, scope, milestones, outcomes and acceptance criteria.
- Build and maintain integrated delivery plans and forecasts covering resources, budgets, procurement, risks, dependencies, environments, releases and operational readiness.
- Mobilise and lead cross-functional teams spanning business, IT, architecture, security, data, operations and external suppliers.
- Understand the wider functional and technology landscape and proactively identify and manage cross-platform dependencies and delivery risks.
- Manage scope, RAID, changes and delivery challenges, escalating where appropriate and driving issues through to resolution.
- Coordinate delivery across multiple Agile teams/squads while maintaining overall programme/project governance and accountability.
- Ensure delivery meets internal standards covering security, resilience, architecture, data, procurement and technology governance.
- Manage third-party software, SaaS, cloud and technology suppliers throughout the delivery lifecycle.
- Provide clear and concise reporting to sponsors, senior management and governance forums.
- Drive quality throughout delivery, including testing, UAT, release, cutover, business adoption, service transition and benefits realisation.
- Build trusted relationships between corporate-function stakeholders and technology teams.
Essential Experience
- Significant experience as an IT Agile Delivery Manager, Senior IT Project Manager, Technology Delivery Manager or Epic Delivery Owner.
- Proven end-to-end ownership of large, complex technology transformation initiatives.
- Strong experience delivering ERP, packaged software, SaaS, cloud-hosted or enterprise application implementations, migrations and/or upgrades.
- Experience delivering technology change supporting corporate functions such as Finance, HR, Risk, Audit, Compliance, Legal or Procurement.
- Strong delivery discipline across planning, budgeting, financial management, resource forecasting, RAID, dependency management and governance.
- Experience coordinating multiple technology teams/squads and complex business stakeholder groups.
- Strong vendor and third-party supplier management experience.
- Ability to understand both business processes and the underlying technology landscape, including applications, data, integrations and dependencies.
- Proven ability to engage, influence and challenge senior business and technology stakeholders.
- Practical experience working within Agile delivery frameworks, alongside experience operating in complex Hybrid and/or Waterfall environments where required.
- Strong communication, negotiation and conflict-resolution skills.
- Fluent professional English.