Senior Functional Analyst

Rhox; Brussel; Sur place; EUR 60 000 - 90 000; Plein temps

Résumé du poste

Rhox in Belgium is seeking a senior functional analyst to translate business needs into precise, implementation-ready requirements and process definitions. You will apply BPMN and UML to map as-is and to-be states, and you will lead workshops with business stakeholders to align objectives with IT delivery.

Working with Agile/Scrum teams, you will create user stories, use cases and functional documentation, support testing, and ensure delivery remains true to the business intent across services.

Qualifications

• Translate business needs into precise, implementation-ready requirements and process definitions.
• Model current and future processes with BPMN and UML.
• Document requirements with use cases and user stories for ICT services.
• Apply Agile/Scrum delivery and connect analysis to testing.

Responsabilités

• Facilitate business workshops and meetings to build a shared understanding of processes, objectives and constraints.
• Map current and future business processes, identifying roles, decisions, hand-offs, dependencies and cross-functional impacts.
• Translate workshop findings into UML models, and create user stories and use cases for implementation.
• Align business stakeholders, analysts and implementation teams around clear, traceable requirements and agreed process outcomes.
• Verify during delivery and testing that the implemented solution remains consistent with the documented business solution.
• Communicate complex concepts through structured storytelling, clear documentation and targeted explanations for different audiences.

Connaissances

Senior-level analysis

BPMN modelling

UML modelling

Requirements documentation

Agile/Scrum

Facilitation

Storytelling

Cross-functional analysis

Description du poste

A national social security institution is developing ICT and data services that rely on clear business process analysis. This senior functional analyst role in public sector ICT applies business process analysis with BPMN and Agile/Scrum to describe current and future business processes, facilitate workshops with business stakeholders, and create functional documentation that implementation teams can use directly.

The mission

The work covers processes that cross multiple services and directions within a public-sector organisation. You will establish the as-is situation and the intended to-be process, making roles, decisions, dependencies and impacts explicit through BPMN, UML, use cases and user stories. These deliverables define the functional basis for solution design and implementation, while keeping the business intent visible throughout delivery.

Your day-to-day scope combines stakeholder analysis, facilitation and documentation. You will organise and lead meetings, listen to business stakeholders, assess information critically, and translate abstract concepts into practical solutions. As projects progress, you will collaborate with analysts and delivery teams, support testing, and check that the implemented solution matches the solution agreed with the business.

Your responsibilities

• Facilitate business workshops and meetings to build a shared understanding of processes, objectives and constraints.
• Map current and future business processes, identifying roles, decisions, hand-offs, dependencies and cross-functional impacts.
• Translate workshop findings into UML models, and create user stories and use cases for implementation.
• Align business stakeholders, analysts and implementation teams around clear, traceable requirements and agreed process outcomes.
• Verify during delivery and testing that the implemented solution remains consistent with the documented business solution.
• Communicate complex concepts through structured storytelling, clear documentation and targeted explanations for different audiences.

Your profile

Essential skills

• Senior-level functional analysis: Turn business needs into precise, implementation-ready requirements and process definitions.
• BPMN and UML modelling: Apply standard modelling techniques to explain how current and future situations should operate.
• Requirements documentation: Write clear use cases, user stories and functional documentation for ICT services.
• Agile/Scrum delivery: Understand iterative ways of working and connect functional analysis to implementation and testing.
• Facilitation and storytelling: Lead workshops with strong listening and communication skills, adapting explanations to business and technical audiences.
• Critical and cross-functional analysis: Assess information carefully, conceptualise practical solutions, and evaluate the impact of decisions across services and organisational boundaries.