Business Analist Confirmed

Rhox; Anderlecht; Sur place; EUR 45 000 - 65 000; Plein temps

Résumé du poste

Rhox is seeking a skilled Business Analyst to lead the analysis workstream for a Belgian justice digitisation programme. You will map as‑is and to‑be processes, coordinate data exchanges between public bodies, and maintain requirements in Jira and Confluence.

The role involves defining user stories and acceptance criteria, guiding IT suppliers through UAT, and producing practical documentation and training materials.

Qualifications

• Experience in business and functional analysis for IT projects.
• Use BPMN for process modelling with as-is and to-be views.
• Write precise user stories and acceptance criteria.
• Effective stakeholder management and clear communication.
• Experience with Jira and Confluence for requirements tracking.
• Guide IT suppliers through analysis, follow-up and delivery.

Responsabilités

• Coordinate business analysis for central recidivism database and align needs across public bodies.
• Model as-is and to-be processes in BPMN and identify data-quality issues.
• Translate needs into user stories and acceptance criteria; support UAT.
• Facilitate stakeholder meetings across police, prosecutors, courts.
• Monitor risks, dependencies, blockers; report progress to Project Manager.
• Maintain documentation in Confluence and Jira; produce user guides.

Connaissances

Business analysis

Functional analysis

BPMN modelling

Stakeholder management

Communication skills

Formation

Bachelor's degree or equivalent

Outils

Jira

Confluence

Description du poste

A Belgian public-sector justice programme is digitising the organisational and information processes used to administer financial penalties, with current work focused on a central recidivism database for traffic offences. The Business Analyst will map as-is and to-be workflows in BPMN, coordinate data exchange across public bodies including police, prosecutors and courts, and maintain requirements and decisions in Jira and Confluence.

The mission

Since 2017, the programme has coordinated digitalisation initiatives across the justice chain, aiming to process penalties faster, reduce administrative work and improve the financial execution of sentences. The 2026-2027 project connects recurring-offence information from multiple public bodies, with attention to data quality, consistent processes and clearer communication with citizens. It involves the police, Public Prosecutor's Office, courts, and federal Mobility and Finance services.

You will lead the business analysis workstream for a justice programme, from analysing existing data flows and documenting as-is and to-be processes to defining user stories and acceptance criteria. Your work will guide IT suppliers through functional analysis and User Acceptance Testing (UAT), give the Project Manager clear visibility of risks and dependencies, and provide stakeholders with usable documentation, guides and training materials.

Your responsibilities

• Coordinate the business analysis for the central recidivism database for traffic offences and align functional needs across participating public bodies.
• Model as-is and to-be processes in BPMN, identify data-quality issues and propose improvements to cross‑organisation workflows.
• Translate business needs into user stories and acceptance criteria, then support suppliers during functional analysis and UAT.
• Facilitate working groups and stakeholder meetings with police, the Public Prosecutor's Office, courts and government departments to establish consistent working methods.
• Monitor risks, dependencies, decisions and blockers, and provide clear progress information to the Project Manager.
• Maintain structured documentation in Confluence and Jira, and produce user guides and training material for new or changed functionality.

Your profile

Essential skills

• Bring practical experience in business and functional analysis for IT projects, ideally involving multiple data flows and public‑sector stakeholders.
• Use BPMN for process modelling, including clear as‑is and to‑be views and improvement proposals.
• Write precise user stories and acceptance criteria, and understand the role of business analysis in User Acceptance Testing.
• Manage stakeholders effectively and communicate clearly with both technical and non‑technical audiences.
• Use Jira and Confluence to track requirements, actions, decisions and accessible project documentation.
• Guide IT suppliers through functional analysis, follow‑up and delivery, while escalating risks and dependencies in a timely way.

Languages

• Dutch: C1 spoken if this is your fluent working language, B2 comprehension if it is the other national working language.
• French: C1 spoken if this is your fluent working language, B2 comprehension if it is the other national working language.
• English: B2 comprehension.

Education

Bachelor's degree in business analysis, information systems, IT, public administration or a related field, or equivalent professional experience.