Senior Engineer, Field Service

ASM International N.V.; Belgique; Remote; EUR 85,000 - 120,000; Full time

Job summary

ASM International N.V. is seeking a Senior Engineer, Field Service in Leuven, Belgium. The role focuses on internal escalations, root-cause analysis, and cross-functional collaboration with engineering, design, and customer teams to improve stability and yield.

The candidate will diagnose complex multi-disciplinary issues, mentor colleagues, supervise safety practices, and contribute to long-term improvements and upgrade proposals across multiple fabs.

Qualifications

• Bachelor's degree in Electrical/Mechanical Engineering or related field.
• Master’s degree with 4+ years of experience or PhD with 0+ years of experience.

Responsibilities

• Lead internal escalations and root-cause investigations for complex issues across multiple ASM toolsets.
• Diagnose system interactions across mechanical, electrical, software, and process-integration domains.
• Mentor peers on advanced diagnostic strategies and troubleshooting protocols.
• Coordinate escalations, quantify technical risk, and prevent recurrence while balancing production pressure.
• Draft upgrade proposals spanning multiple fabs and align with customer needs.

Skills

Root-cause investigations

Cross-functional leadership

System-level troubleshooting

Schematic interpretation

Mentoring

Travel willingness

Education

Bachelors in Electrical/Mechanical Engineering

Master's in related field

PhD in related field

Tools

MS Office

Job description

# Senior Engineer, Field Service* Belgium > Leuven Apply now1. Open Vacancies2. Senior Engineer, Field Service## Job details**Step into a career with ASM, where cutting edge technology meets collaborative culture.** For over 55 years ASM has been ahead of what’s next, at the forefront of innovation and what’s technologically possible. With more than 4,500 ASMers representing 70 nationalities, our people and our advanced semiconductor devices are playing a crucial role in trends such as 5G, cloud computing, AI, and autonomous driving. But we’re more than just a tech company. We value diversity, inclusion and sustainability as we strive to make a positive impact on the world. Our development programs help support your growth, shaping your future and pushing the boundaries of innovation to unleash potential.**Ready for your next move at ASM?** You already know what makes ASM special: our people, our purpose, and our passion for innovation. Now’s your chance to grow your career from the inside, take on new challenges, and shape what’s next with us.As a Senior Engineer, Field Service, you will serve as an internal escalation lead, using deep system‐level expertise to resolve the most complex technical challenges across multiple ASM toolsets. You will guide root‐cause analysis, prevent recurrence, and collaborate closely with engineering, design, and customer teams to enhance stability, performance, and efficiency. Your leadership strengthens our service organization, elevates field capability, and drives improvements that directly support ASM’s mission of enabling the world’s most advanced semiconductor technologies.**What you will be working on*** Lead internal escalations and root‐cause investigations for complex, multi‐factor technical issues* Diagnose system interactions across mechanical, electrical, software, and process‐integration domains* Identify performance trends in areas such as gas delivery, thermal control, and process deviations, and drive resolution with Field Service Engineers* Mentor peers on advanced diagnostic strategies and contribute to improvements in troubleshooting protocols* Supervise safety procedures, provide team training, and support internal and external safety audits* Map unit‐process variables to device physics and design DOEs to enhance yield and stability* Select appropriate measurement techniques for sensitivity and sample constraints and troubleshoot instrumentation* Coordinate escalations, quantify technical and operational risk, and prevent issue recurrence* Align customer needs with design constraints and draft upgrade proposals spanning multiple fabs* Lead complex escalations while balancing production pressure and technical risk, and capture lessons learned**What we are looking for*** Bachelor’s degree in Electrical, Mechanical, Electromechanical Engineering or related field with 6+ years of experience, OR a Master’s degree with 4+ years of experience OR PhD degree with 0+ years of experience.* Deep understanding of tool architecture, process interactions, and advanced system‐level troubleshooting* Demonstrated experience leading root‐cause investigations and cross‐functional escalations* Ability to interpret complex schematics and diagnose issues involving multiple engineering disciplines* Experience supervising safety compliance and supporting audit activities* Strong verbal and written communication skills, with the ability to clearly articulate complex issues* Ability to work independently and lead teams in high‐pressure situations* Willingness to travel domestically and internationally* Proficiency with MS Office**What sets you apart*** Strong expertise in gas delivery, thermal control, vacuum systems, plasma, RF, or instrumentation* Experience mapping process variables to device physics and designing DOEs* Background coordinating cross‐site escalations or multi‐fab upgrade initiatives* Ability to influence customers and guide discussions during high‐impact technical escalations* Experience mentoring peers and shaping troubleshooting methodologies**Apply today to be part of what’s next.**We make the tech that enables the chips in devices which improve lives around the world. We do this with an eye to the future, pushing the boundaries of what’s possible through cutting-edge innovation, and driving the next wave of technological breakthroughs that shape how we live, work, and connect.To learn more about ASM, find us at asm.com and on LinkedIn, Facebook, Instagram, X and YouTube.---*ASM is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, age, nationality, social or ethnic origin, sexual orientation, gender, gender identify or expression, marital status, pregnancy, political affiliation, disability, genetic information, veteran status, or any other characteristic protected by law.*