Senior Credit Controller – B2B Collections & Disputes

Neurho Solutions; Kortenberg; On-site; EUR 48,000 - 60,000; Full time

Job summary

Neurho Solutions in Belgium seeks a seasoned Credit Controller to manage a portfolio of outstanding invoices, escalate disputes, and ensure accurate allocation of payments. You will monitor accounts, follow up with key customers by phone and written correspondence, and coordinate with internal and external teams.

The role requires CRM/ERP/Excel proficiency with seven years of experience and fluency in English plus Dutch or French; B2B collections experience is a plus.

Qualifications

• CRM, ERP and Excel proficiency with seven+ years of hands-on experience.
• English at C1 level; Dutch or French at C1 level is required.

Responsibilities

• Monitor and proactively follow up outstanding invoices.
• Contact key accounts by phone and in writing.
• Follow up complaints, disputes and payment plans across customer segments.
• Analyse complex customer cases and coordinate with internal and external contacts.
• Investigate unallocated payments and work with Accounting to have them assigned correctly.

Skills

CRM

ERP

Excel

English (C1)

Dutch or French (C1)

Job description

Neurho Solutions in Belgium seeks a seasoned Credit Controller to manage a portfolio of outstanding invoices, escalate disputes, and ensure accurate allocation of payments. You will monitor accounts, follow up with key customers by phone and written correspondence, and coordinate with internal and external teams.

The role requires CRM/ERP/Excel proficiency with seven years of experience and fluency in English plus Dutch or French; B2B collections experience is a plus.