Medior Credit Controller

emagine; Brussel Hoofdstad; On-site; EUR 40,000 - 60,000; Full time

Job summary

emagine Group is seeking a Credit Controller Medior in Belgium to proactively manage outstanding invoices and optimise receivables. The role focuses on maintaining strong customer relationships by resolving payment issues quickly and coordinating with internal teams to streamline collections.

You will monitor invoices, support key accounts, handle disputes, and analyze complex files to ensure accurate allocations. Fluency in Dutch or French and English is required to succeed in this role.

Qualifications

• Fluency in Dutch or French and English is required.
• Strong communication skills to collaborate with internal and external stakeholders.
• Experience with advanced CRM/ERP/Excel tools is essential.

Responsibilities

• Monitor and proactively follow up on outstanding invoices in the assigned customer portfolio.
• Follow up on the Key Accounts portfolio by phone and in writing.
• Handle complaints, disputes, and payment plans for all customer segments.
• Analyze and coordinate complex customer files with internal and external stakeholders.
• Review unallocated payments and ensure correct charges in collaboration with accounting.

Skills

Dutch

French

English

Tools

CRM

ERP

Excel

Job description

Summary

The primary role of the Credit Controller Medior is to proactively monitor and manage outstanding invoices within an assigned customer portfolio. The main objective is to ensure proper receivables management and improve the relationship with customers by resolving payment-related issues quickly.

Main Responsibilities

• Monitor and proactively follow up on outstanding invoices in the assigned customer portfolio.
• Follow up on the Key Accounts portfolio by phone and in writing.
• Follow up on complaints, disputes, and payment plans for all customer segments.
• Analyze and coordinate complex customer files with internal and external stakeholders.
• Review unallocated payments and ensure they are correctly charged, in collaboration with the accounting department.

Key Requirements

• Advanced CRM skills.
• Advanced ERP skills.
• Advanced Excel skills.
• Professional fluency in Dutch or French.
• Professional fluency in English.

Nice to Have

• Experience in managing complex receivables.
• Knowledge of financial regulations.

Other Details

• Detail: Not specified.
• Category: Team
• Detail: Not specified.
• Category: Tools/Methodologies
• Detail: CRM, ERP, Excel.