Credit Controller

Neurho Solutions SRL; Kortenberg; On-site; EUR 48,000 - 60,000; Full time

Job summary

Neurho Solutions in Belgium seeks a seasoned Credit Controller to manage a portfolio of outstanding invoices, escalate disputes, and ensure accurate allocation of payments. You will monitor accounts, follow up with key customers by phone and written correspondence, and coordinate with internal and external teams.

The role requires CRM/ERP/Excel proficiency with seven years of experience and fluency in English plus Dutch or French; B2B collections experience is a plus.

Qualifications

• CRM, ERP and Excel proficiency with seven+ years of hands-on experience.
• English at C1 level; Dutch or French at C1 level is required.

Responsibilities

• Monitor and proactively follow up outstanding invoices.
• Contact key accounts by phone and in writing.
• Follow up complaints, disputes and payment plans across customer segments.
• Analyse complex customer cases and coordinate with internal and external contacts.
• Investigate unallocated payments and work with Accounting to have them assigned correctly.

Skills

CRM

ERP

Excel

English (C1)

Dutch or French (C1)

Job description

We are looking for a Credit Controller to manage outstanding invoices across a customer portfolio. You will follow up key accounts, resolve complex cases and help ensure payments are allocated correctly.

Your role

• Monitor and proactively follow up outstanding invoices.
• Contact key accounts by phone and in writing.
• Follow up complaints, disputes and payment plans across customer segments.
• Analyse complex customer cases and coordinate with internal and external contacts.
• Investigate unallocated payments and work with Accounting to have them assigned correctly.

You have

• Advanced CRM skills, with at least seven years of experience.
• Advanced ERP skills, with at least seven years of experience.
• Advanced Excel skills, with at least seven years of experience and use in the last 12 months.
• English at C1 level.
• Dutch or French at C1 level.

A plus

• At least four years of experience in credit control, including work in the role during the last 12 months.
• Knowledge of a collections tool.
• Flexibility and an ability to deal with change.
• Accounting insight.
• Analytical thinking.
• Experience in B2B collections.

Working at Neurho

Founded in 1998, Neurho is a Belgian IT and business consultancy. For more than 25 years, we have been helping banks, insurers, energy companies and public institutions in Belgium and Luxembourg with their transformation projects. At Neurho, you work on varied and challenging assignments, where your expertise is recognised and your growth encouraged. On top of your salary, you enjoy many extra-legal benefits, designed to suit your role, your needs and your personal wishes.

Neurho is committed to equal opportunity and welcomes every application, regardless of age, origin, nationality, gender, social background, beliefs or disability.