Senior Business Excellence & Technical Writer Public Sector

Rhox; Brussel; On-site; EUR 80,000 - 110,000; Full time

Job summary

Rhox is seeking a senior business partner and technical writer to translate business needs into process improvements and clear public procurement specifications. The role blends organisational and digital transformation with IT, data and cybersecurity requirements.

You will challenge needs with business cases, map AS-IS TO-BE processes, write tender specs and KPIs, and facilitate cross-functional workshops across IT, data, architecture, procurement and suppliers.

Qualifications

• Five years in organisational transformation in public or semi-public bodies.
• Five years in mobility, parking, roads or public-space management, plus five in related process analysis or transformation.
• Five years each in business requirements, functional specifications, business-system modernisation and digital transformation.
• Five years drafting technical public procurement documents for digital, IT, data and cybersecurity.
• Three years facilitating workshops and coordinating business, IT, data, architecture, PMO, procurement and suppliers.
• Business analysis, business rule formalisation, and BPMN and UML modelling.
• Technology and business digital strategy.
• Strong analytical and critical thinking, clear communication and independent priority management.
• Dutch or French, native level.
• English, C1.

Responsibilities

• Challenge business needs and prepare business cases for portfolio prioritisation.
• Write technical tender specifications, non-functional requirements, SLAs and acceptance criteria.
• Map AS-IS and TO-BE processes.
• Simplify processes and define KPIs for continuous improvement.
• Facilitate workshops across business, IT, data, architecture, procurement and suppliers.
• Validate requirements for traceability, consistency and testability.

Skills

Organisational transformation

Public procurement

Business requirements

Functional specifications

Digital transformation

Workshop facilitation

Analytical thinking

English (C1)

Dutch or French (native)

Tools

BPMN

UML modelling

Job description

Rhox is seeking a senior business partner and technical writer to translate business needs into process improvements and clear public procurement specifications. The role blends organisational and digital transformation with IT, data and cybersecurity requirements.

You will challenge needs with business cases, map AS-IS TO-BE processes, write tender specs and KPIs, and facilitate cross-functional workshops across IT, data, architecture, procurement and suppliers.