Senior Transformation & Technical Writing Advisor

Keystone Solutions; Belgique; Remote; EUR 90,000 - 130,000; Full time

Job summary

Keystone Solutions seeks a Senior Business Excellence & Business Partner, Technical Writer for a consultancy mission at a client site in Belgium. You will support organizational and digital transformation, improve processes, and lead transformation projects.

The role requires translating business needs into requirements, facilitating cross-functional workshops, drafting procurement documents for digital/IT/data/cybersecurity, and ensuring traceability across initiatives.

Qualifications

• Expertise in transformation within public or semi-public sectors.
• Experience in mobility, parking, or public space management.
• Proven ability to define business needs and functional specs.
• Experience drafting public procurement documents (digital/IT/data/cybersec).

Responsibilities

• Translate business needs into actionable requirements and improvements.
• Act as a Business Partner: challenge requests and structure value.
• Facilitate workshops across Digital, IT, Data, Architecture, PMO and suppliers.
• Map AS-IS/TO-BE processes and ensure coherence with systems.
• Define KPIs and support performance management and improvement.
• Draft technical sections of public procurement documents.
• Consolidate requirements across domains; write SLAs and acceptance criteria.
• Ensure traceability, testability, and validation with stakeholders.
• Contribute to evaluation criteria and technical clarifications.

Skills

Organizational transformation

Mobility & parking domain

Process analysis & improvement

Public procurement writing

Cross-functional facilitation

Digital transformation strategy

Job description

Keystone Solutions seeks a Senior Business Excellence & Business Partner, Technical Writer for a consultancy mission at a client site in Belgium. You will support organizational and digital transformation, improve processes, and lead transformation projects.

The role requires translating business needs into requirements, facilitating cross-functional workshops, drafting procurement documents for digital/IT/data/cybersecurity, and ensuring traceability across initiatives.