Scrum Master Service

ITS Group Benelux; Brussel; Sur place; EUR 60 000 - 85 000; Plein temps

Avantages offerts par ce poste

Hospitalisation insurance

Group and dental insurance

30 vacation days total incl. recovery

Résumé du poste

ITS Group Benelux is seeking a pragmatic Scrum Master to support five teams with varying maturity levels. The role focuses on fostering the right mindset, guiding teams toward continuous improvement, and collaborating with Agile chapters.

On-site presence in Brussels is required, with occasional work at the Berlin location and travel costs covered by the client. Requirements include at least three years as a Scrum Master, experience across multiple teams (ideally outside IT), fluent English plus

Qualifications

• Minimum three years proven experience as a Scrum Master.
• Experience as a Scrum Master in two to three teams, preferably outside IT.
• Fluent in English with additional fluency in French or Dutch (German a plus).
• Mastery of several Agile approaches (Scrum, Kanban, etc.) for adapting to team needs.

Responsabilités

• Facilitate team collaboration and problem solving.
• Adapt approaches to meet needs rather than strictly following a prescribed process.
• Prioritize working teams over product outputs.
• Measure and collect delivery metrics, team health, and customer satisfaction to track improvement impact.
• Integrate five teams and improve their working practices, enabling a culture of continuous improvement.
• Participate in Agile Chapter events twice a month.

Connaissances

Facilitation

Agile mindset

Metrics & measurement

Cross-team collaboration

Independent planning

English fluency

French or Dutch

Problem solving

Innovation & experimentation

Design Thinking (nice)

Description du poste

Scrum Master – Role Overview

We are looking for a pragmatic Scrum Master to support five teams with varying maturity levels.

We aim for stable teams, requiring a minimum six‑month commitment without changing teams.

The role involves helping individuals adopt the right mindset and behaviors, guiding teams toward continuous improvement, and fostering collaboration with the Agile teams.

Key Responsibilities

• Facilitate team collaboration and problem solving.
• Adapt approaches to meet needs rather than strictly following a prescribed process.
• Prioritize working teams over product outputs.
• Measure and collect delivery metrics, team health, and customer satisfaction to track improvement impact.
• Integrate five teams and improve their working practices, enabling a culture of continuous improvement.
• Participate in Agile Chapter events twice a month.

Requirements

• Proactive with the ability to act at all system levels while supporting individual team members.
• Passionate about evidence‑based metrics in development.
• Own and apply the Agile mindset (values and principles).
• Provide constructive feedback to foster improvement.
• Work independently and plan Scrum activities without supervision while aligned with chapter goals.
• Minimum three years proven experience as a Scrum Master.
• Experience as a Scrum Master in two to three teams, preferably outside IT.
• Experience across multiple companies is a plus.
• Fluent in English with additional fluency in French or Dutch (German is a plus).
• Mastery of several Agile approaches (Scrum, Kanban, etc.) to adapt to team needs.
• Virtual and physical facilitation skills, creating an environment that supports the team.
• Strong interest in innovation and experimentation.
• Knowledge of Design Thinking (nice to have).
• Knowledge of UX design/development frameworks (nice to have).

Additional Information

• Location: Brussels (on‑site presence required two days per week; occasional work at the 50Hertz Netzquartier in Berlin).
• Travel to Germany will have all costs covered by the client.

Benefits

• Hospitalisation insurance (partner/children included).
• Group and dental insurance (partner/children).
• 20 statutory paid vacation days (cumulated for one year of work).
• 11 recovery days per year for 38/40 hour work week (if required to work 8h/day).
• Monthly net representation fee.
• Internet fee of €40 per month.
• Daily fee of €5.50 net per day provided.
• Unlimited GSM calls subscription for Belgium (ITS subscription).
• Training plan (e‑learning – certification covered by ITS).
• Close team culture in Belgium (6 in back‑office).
• Regular follow‑up every 3‑6 months.
• Team building every 3 months.
• Flexibility and trust.
• Access to larger ITS Group resources.
• Co‑optation system encouraging sharing.