SAP Service Delivery Lead: Drive Client Outcomes

Sopra Steria Group; Belgique; Sur place; EUR 60 000 - 80 000; Plein temps

Avantages offerts par ce poste

Company car or mobility budget

Laptop and phone with subscription

Competitive salary and indefinite contract

Insurance coverage and meal vouchers

Continuous learning opportunities

Team events and networking

Résumé du poste

Sopra Steria Group is looking for a Service Delivery Manager in Belgium. In this role, you will manage multiple SAP client contracts, ensuring successful project delivery and enhancing client experiences. Your leadership and expertise will foster strong relationships with clients while your focus on continuous improvements will drive successful outcomes.

The ideal candidate will possess at least 5 years of relevant experience, strong SAP background, and be proficient in Dutch and/or French, and English. Join us and contribute to innovative solutions within a collaborative team.

Qualifications

• At least 5 years of experience in a similar role with a background in SAP.
• Experience managing client relationships in a professional services context.
• Solid knowledge of service management frameworks.
• Strong stakeholder management and communication skills.
• Proficient in Dutch and/or French, and English.

Responsabilités

• Manage multiple SAP client contracts to ensure successful project delivery.
• Build close relationships with clients and identify new opportunities.
• Lead teams and ensure capacity and availability for projects.
• Organize activities to align with timelines and expectations.

Connaissances

Client relationship management

Stakeholder management

Service management frameworks

Dutch language

French language

English language

Description du poste

Sopra Steria Group is looking for a Service Delivery Manager in Belgium. In this role, you will manage multiple SAP client contracts, ensuring successful project delivery and enhancing client experiences. Your leadership and expertise will foster strong relationships with clients while your focus on continuous improvements will drive successful outcomes.

The ideal candidate will possess at least 5 years of relevant experience, strong SAP background, and be proficient in Dutch and/or French, and English. Join us and contribute to innovative solutions within a collaborative team.