Salesforce Consultant

delaware BeLux; Limburg; Sur place; EUR 60 000 - 90 000; Plein temps

Résumé du poste

delaware is seeking a Salesforce Consultant to drive the functional implementation and optimization of the Salesforce platform at the customer site. You will support the sales team, perform the functional elaboration of projects, and guide end users throughout the engagement.

You will lead workshops, translate business needs into Salesforce configurations, and collaborate with other consultants and developers. Fluency in Dutch and English is required to communicate with colleagues and clients.

Qualifications

• Minimum 3 years of experience as a CRM consultant or analyst.
• Fluent in Dutch and English.
• Salesforce knowledge is mandatory.
• Experience leading a team is a plus.

Responsabilités

• Prepare functional analyses with stakeholders through workshops and fit-gap analyses.
• Analyze customer needs and translate requirements to the Salesforce platform with colleagues.
• Configure Salesforce at the customer site; developers handle coding, so no coding skills required.
• May contribute to pre-sales activities with product demos and quotations.

Connaissances

CRM consultant

Analytical skills

Team leadership

Communication

Dutch

English

Outils

Salesforce

Description du poste

At delaware, our Salesforce team is a growing group of 60 dedicated professionals committed to helping our clients succeed by implementing and tailoring Salesforce solutions to their unique needs. If you thrive in a collaborative environment and have a proven track record in implementing CRM or ERP solutions, we’d love to hear from you!

About the Role

As Salesforce Consultant you are responsible for the functional implementation and optimization of the Salesforce platform at the customer's site. You are present during the entire project and take on the functional aspect, ranging from supporting the sales team and the functional elaboration of the project to guiding the end users.

Responsibilities

• You prepare functional analyses with all stakeholders involved through workshops and fit-gap analysis.
• You analyze the needs and objectives of the customer and translate the requirements to the Salesforce Platform, working closely with other consultants and developers.
• You are responsible for the configuration of Salesforce at the customer site. Your more technically focused colleagues will take up development, so coding skills are not required.
• You might also be involved in the pre-sales process, building product demos and quotations.

Qualifications

• We count on at least 3 years experience as a CRM consultant or analyst. Knowledge of Salesforce is a must.
• Experience in leading a team is a big plus – after all you’ll help us grow our offering to different parts of the country.
• You have strong analytical skills and you find delivering quality important.
• Your talent for communication and assertiveness will come in very useful since you know how to ask all the right questions.
• You can express yourself fluently in Dutch and English? Great! This is a must to communicate with your colleagues and clients.