Sales Operations Leader & Team Coach | Hybrid (1 WFH)

Adecco; Brecht; Hybrid; EUR 45,000 - 65,000; Full time

Benefits offered by this job

Meal vouchers

Eco vouchers

Commuting allowance

Hybrid work

Job summary

Adecco in Belgium is seeking an Internal Sales Coördinator to lead a small team and balance people management with operational priorities. You will coach four employees, manage order and backlog processes, and ensure timely follow-up with customers and internal stakeholders.

You will set priorities, monitor KPIs and drive continuous improvement, while maintaining a hands-on leadership stance. A permanent contract and a flexible hybrid work model are offered.

Qualifications

• Several years of leadership or coordinating experience.
• Experience in sales operations, order management or customer service.
• Proven people management experience.
• Experience with backlog management.
• Strong coordination and stakeholder management.
• Experience monitoring KPIs and driving team performance.
• Strong organizational, analytical and problem-solving skills.
• Fluency in English; additional languages are an asset.
• Experience with data modelling and data management tools is advantageous.

Responsibilities

• Lead, organize, motivate and coach a team of 4 employees daily.
• Oversee order and backlog management and ensure customer service inquiries are handled efficiently.
• Set priorities and distribute workload across the team.
• Monitor team performance, operational metrics and KPIs; take action where needed.
• Identify training and development needs; provide ongoing coaching.
• Conduct regular one-to-one meetings and performance evaluations.
• Listen to team feedback and support resolution of challenges.
• Create space for improvement projects alongside daily duties.
• Work with internal stakeholders to resolve escalations and communicate priorities and progress.
• Provide management with feedback on operational challenges and opportunities for improvements.
• Foster a positive, collaborative environment and organise team-building activities.

Skills

People management

Team leadership

Coaching

Prioritization

Communication

Analytical skills

Problem solving

Collaboration

Organisation

Tools

Microsoft Office

CRM systems

SAP

Data modelling

Data management tools

Job description

Adecco in Belgium is seeking an Internal Sales Coördinator to lead a small team and balance people management with operational priorities. You will coach four employees, manage order and backlog processes, and ensure timely follow-up with customers and internal stakeholders.

You will set priorities, monitor KPIs and drive continuous improvement, while maintaining a hands-on leadership stance. A permanent contract and a flexible hybrid work model are offered.