Sales Operations Coordinator

ProfilerConsulting; Louvain-la-Neuve; Hybrid; EUR 42,000 - 60,000; Full time

Benefits offered by this job

Two days remote work per week

In-house training with close follow-up

Attractive salary package

Job summary

ProfilerConsulting is seeking a Sales Operations Coordinator to manage inquiries, quotations and orders across Western European markets. You will coordinate with customers, sales and technical teams to ensure accurate quotes and timely order launches.

Fluent French and English are required, Dutch is a strong asset. This role offers two days of remote work per week and in-house training with close follow-up and support.

Qualifications

• Bachelor or equivalent experience.
• At least 3 years in a B2B customer service department.
• Fluent in French and English; Dutch is a plus.

Responsibilities

• Independently create and process inquiries, quotations and orders with country and customer specifics.
• Gather information from customers, sales and technical colleagues to prepare tailored quotations.
• Handle correspondence with customers and internal departments.
• Collect customer documentation and purchase orders to prepare and launch orders.
• Coordinate with headquarters and internal business units for correct order processing.
• Act as the coordinating contact point for interfaces along the process chain.
• Handle and analyze technical clarifications of simple to moderate complexity.
• Work with the technical team to provide customers with relevant information.
• Lead customer discussions to identify new sales opportunities.

Skills

Analytical mindset

Attention to detail

Collaborative team player

Data driven

Eager to learn

Education

Bachelor or equivalent

Tools

SAP

Job description

Mission

As Sales Operations Coordinator, you are part of the Life Cycle Service department, which serves industrial customers across several Western European markets. You handle quotations and orders from start to finish and act as a key contact for your customers.

Your responsibilities

• Independently create and process simple and complex inquiries, quotations and orders, taking country and customer specifics into account.
• Gather the information needed from customers, sales and technical colleagues to prepare accurate, tailored quotations.
• Handle correspondence with customers and internal departments.
• Collect customer documentation and purchase orders to prepare and launch orders.
• Coordinate with headquarters and internal business units to ensure correct order processing and technical alignment.
• Act as the coordinating contact point for the interfaces along the process chain.
• Handle and analyze technical clarifications of simple to moderate complexity.
• Work with the technical team to provide customers with relevant information.
• Lead customer discussions to identify new sales opportunities.

Your profile

Education

• Bachelor or equivalent experience

Experience

• At least 3 years of experience in a B2B Customer Service Department

Languages

• French and English, spoken and written fluently
• Fluent Dutch is a strong asset

Skills

• Experience with SAP
• Analytical mindset and attention to detail
• Collaborative team player and eager to learn
• Comfort with data and understanding of financial impact

What our client offers

• A full-time contract with flexible working hours.
• Two days of remote work per week.
• In-house training with close follow-up and support.
• An attractive salary package