Sales Account Executive / Sales Account Manager - Franchise

Hilton; Brussel Hoofdstad; On-site; EUR 50,000 - 55,000; Full time

Benefits offered by this job

CBA 90 bonus

Group insurance

Meal vouchers

Eco vouchers

Discounts at Hilton properties

Job summary

DoubleTree by Hilton Brussels City is seeking a Sales Account Executive or Sales Account Manager to join the Proactive Sales team in Brussels. The role is tailored to your background, with responsibilities spanning account management, prospecting and revenue growth.

Office-based, full-time, with travel within Belgium and abroad. The hotel offers professional development, competitive remuneration and Hilton benefits across properties worldwide.

Qualifications

• Proven sales experience in hospitality, events, tourism or service.
• Fluent in French and English; Dutch is a strong asset.
• Experience in proactive sales, strategic account management or portfolio development.
• Strong prospecting, negotiation and business development skills.
• Independent worker with good teamwork abilities.

Responsibilities

• Prospect, develop and retain a portfolio of client accounts across groups, events, corporate clients, and MICE.
• Understand accounts and market segments to propose tailored commercial solutions.
• Prospect via phone, social media, networking events and market data.
• Prepare and present proposals, negotiate terms and follow-through to close.
• Build lasting relationships to grow revenue and achieve targets.
• Collaborate with Sales, Revenue, Marketing, E-commerce and Operations.
• Support e-commerce initiatives for MICE, corporate and association clients.
• Gather market intel and share insights with the commercial team.

Skills

French & English

Dutch (asset)

Sales experience

Negotiation

Prospecting

Account management

Client relations

Salesforce

Delphi

OnQ

Tools

Salesforce

Delphi

OnQ

Job description

Located in the heart of Brussels, DoubleTree by Hilton Brussels City is much more than a hotel: it is a destination where style meets comfort. Our recently renovated rooms, high-quality service and first-class facilities come together to offer our guests a unique experience and unforgettable memories.

Are you passionate about sales, business development and client relations? Would you like to grow in a dynamic and stimulating hospitality environment?

DoubleTree by Hilton Brussels City is looking for a Sales Account Executive or Sales Account Manager to strengthen its Proactive Sales team.

We welcome candidates with different levels of experience. The job title, scope of responsibilities and employment terms will be tailored to the background and expertise of the successful candidate.

We look forward to discovering your drive and expertise as you help us grow our business and take our hotel to new heights!

What you will do on a daily basis

• Prospect, develop and retain a portfolio of client accounts, identifying and converting new business opportunities for the hotel across groups, events, individual bookings, corporate clients, the public sector, associations and the MICE segment.
• Develop an excellent understanding of the accounts and market segments assigned to you in order to identify their needs and propose tailored commercial solutions.
• Regularly carry out prospecting activities by phone, through social media, at networking events and using market intelligence data.
• Prepare and present commercial proposals, negotiate agreement terms and ensure the necessary follow-up through to closing the sale.
• Build lasting relationships with existing clients and identify opportunities to increase their contribution to the hotel’s revenue.
• Contribute to achieving revenue targets and implementing the hotel’s commercial strategy.
• Work closely with the Sales, Revenue, Marketing, E-commerce, Reservations and Operations teams.
• Support the development of e-commerce initiatives, particularly for the MICE, corporate and association segments, as well as for clients using online booking tools.
• Gather and analyse information relating to the market, competitors and client expectations, and share your findings with the commercial management team.
• Effectively promote the hotel’s special offers, new developments and sales campaigns.
• Keep account data and activities up to date in Salesforce.
• Actively participate in the creation and organisation of client events, sales campaigns, networking events, trade fairs and workshops.
• Represent the hotel professionally during client meetings, property visits and business events in Belgium or abroad.

What we are looking for

• Excellent command of French and English. Knowledge of Dutch is a strong asset.
• Successful experience in sales, ideally in the hospitality, events, tourism or service sector.
• For the Sales Account Executive level: ideally, at least two years of experience in a sales role or similar position.
• For the Sales Account Manager level: proven experience in proactive sales, strategic account management and client portfolio development.
• Strong skills in prospecting, negotiation and business development.
• A genuine focus on results and client satisfaction.
• An excellent team spirit, strong interpersonal skills and the ability to work independently.
• A good understanding of market data, revenue management recommendations and commercial strategies.
• A positive, flexible and solution-oriented attitude, including in challenging market conditions.
• Strong organisational skills and the ability to manage several priorities simultaneously.
• Knowledge of Hilton systems such as Salesforce, Delphi or OnQ is an asset.

What can you expect when working at DoubleTree by Hilton Brussels City?

• A position tailored to your experience: the role level—Sales Account Executive or Sales Account Manager—and the scope of responsibilities will be determined based on your background.
• Working hours and professional context: this is a full-time position with primarily office-based working hours. Occasional availability outside standard working hours will be required for certain events. Travel within Belgium and abroad is also expected.
• A collaborative working environment: you will join dynamic teams that encourage the exchange of ideas, creativity and collaboration.
• Professional development: you will have access to continuous training, skills development and career growth opportunities.
• Competitive remuneration: you will receive a salary suited to your experience and aligned with the market, along with additional benefits such as a CBA 90 bonus, group insurance, meal vouchers and eco vouchers.
• A company culture focused on well-being: you will join a company that cares about the well-being of its employees and offers initiatives supporting mental health and well-being.
• Responsible initiatives: you will have the opportunity to contribute to projects focused on social and environmental responsibility.
• Recognition programmes: your contributions and achievements will be celebrated through various recognition and reward programmes.

Salary range: €50,000 to €55,000 gross per year

Benefits across our hotels

Did you know that DoubleTree by Hilton Brussels City is part of the Pandox investment group, which owns and operates several hotels in Belgium, including:

• The Hotel. Brussels
• Hilton Brussels Grand Place
• Holiday Inn Brussels Airport
• Hotel Indigo Brussels – City

You will enjoy attractive discounts on rooms and dining at our various properties, as well as access to the gym at Hotel Hubert.

You will also benefit from discounts at Hilton properties worldwide.

What are the stages of the recruitment process?

We will begin with an initial telephone interview to learn more about your background, motivations and the role level that best matches your experience. You will then be invited to meet our team during an interview at the hotel.

We foster a working environment founded on diversity, inclusion and equal opportunities.

Do you have a disability and require reasonable accommodation during the recruitment process? Please feel free to let us know.

We look forward to welcoming you to DoubleTree by Hilton Brussels City!