Sales Development Representative (f/m/x) - claim.me

Seven Senders GmbH; Belgique; Hybrid; EUR 38,000 - 56,000; Full time

Job summary

Seven Senders GmbH is seeking a proactive SDR to reach out to e-commerce retailers and convert interest into qualified meetings for our claim.me product. You will use phone, email, and LinkedIn to identify decision-makers, uncover logistics pain points, and set up meetings for our Account Executive or Head of claim.me.

You’ll travel to trade shows and industry events across Germany and Europe, representing the brand and gathering market feedback to improve our playbook.

Qualifications

• At least one year in a customer-facing role (sales, customer service, or account management).
• Fluent German (C2) and English (C1+) required for outbound outreach and client meetings.
• Willingness to travel to events across Germany/Europe.

Responsibilities

• Hunt online retailers and initiate contact by phone, email, and LinkedIn.
• Make outbound calls, uncover pain points in logistics claims processes.
• Book meetings for Account Executive or Head of claim.me.
• Share feedback to shape the sales playbook.
• Attend trade shows and industry events across Germany/Europe (X times a year).

Skills

German (C2)

English (C1+)

Phone sales

Customer-facing

Job description

Every day, online retailers lose money on lost, damaged, and delayed parcels(packages). Most just accept it. We don’t!

claim.me is the award-winning, SaaS product we built inside Seven Senders, the European leader in e-commerce logistics. It automatically gets that money back. Retailers like ESN, Thomann, and Snocks already use it. Retailers who see it buy it. Your job is to make sure they see it:)

Your day-to-day:

• Hunt: Find online retailers (e-commerce companies)and get in touch by phone, email, and LinkedIn.
• Call: Pick up the phone, start real conversations, and find out where it hurts in their logistics claims process.
• Book: Turn interest into pitch meetings for our Account Executive or Head of claim.me.
• Shape the playbook: Tell us what’s working and what isn’t. Your feedback changes how we sell.
• Get out there: Travel to trade shows and industry events [X times a year, across Germany/Europe] and meet prospects face-to-face.

You will rock in this role if you…

• Have at least one year in a customer-facing role, such as sales, customer service, account management, etc.
• You speak German excellently (C2) and English fluently (C1+).
• You’d rather make the call than send another email, and a“no” doesn’t ruin your day. It’s just the start of the next conversation.
• You’re curious, you listen well, and you can win people over on the phone, by email, and in person.
• You want to build something and are up for travelling to events and representing the brand.

Why Seven Senders & claim.me?

• Startup pace, solid ground: Work on a fast-growing AI product, with the stability of an established company of around 200 people behind you.
• A head start from day one: Seven Senders’ network, inbound leads, and brand already open doors across DACH.
• Real ownership: Small team, big impact. You’ll help write claim.me’s growth story, not just read about it.
• Learn and grow: Aclear path from SDR to Account Executive
• Flexibility: Hybrid model with our Berlin office at Alexanderplatz, plus up to 2 months per year working remotely from almost anywhere.