Sales Assistant - Hydrista

waterdrop®; Maasmechelen; Presencial; EUR 15.000 - 21.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Ambitious international team

Development opportunities

Staff discounts on purchases

Team events

Monthly bonuses

Descripción de la vacante

Waterdrop Inc. in Maasmechelen is hiring a part-time Store Ambassador (30 hours/week) to represent our brand and values in-store. You will deliver friendly, knowledgeable service and help customers find products that fit their needs.

Join an energetic, international team and enjoy staff discounts, development opportunities, and team events as you help grow our European presence.

Formación

• Demonstrated ability to provide excellent customer service
• Strong selling skills and a professional image
• Ability to multitask and work well in a team

Responsabilidades

• Be an Ambassador for our Brand, Values and Product in-store
• Provide excellent customer service and surpass customer expectations
• Identify customer needs and answer product questions
• Capture customer data to expand our database and loyalty
• Resolve complaints and suggest solutions to management
• Maintain brand standards in visual display and housekeeping

Conocimientos

Customer service

Sales

Communication

Teamwork

Multitasking

Descripción del empleo

Drink More Water, together we grow.

Here at waterdrop®, we make drinking more water fun, convenient and most importantly, sustainable! Discover the world of innovative and eco-friendly hydration with our fruity little cubes – Microdrinks – that save plastic and carbon emissions (as compared to conventional pre-filled bottled drinks) and help score one for the planet. With a successful online presence, 40+ stores around the world, dedicated B2B partners and over 22,000+ retail and branded stores, we can’t wait to take this journey to the next level – together with you!

Become part of our Store in…

• 30 hour Part Time

Your responsibilities at waterdrop®:

Be an Ambassador for our Brand, Values and Product

• Demonstrate our Retail Core Values of: Always Keep Growing, Together We

  Win, Be The Consumer, Bring High Energy, Find A Way.

• Provide excellent customer service and surpass customer expectations at every

  opportunity. Assist customers to match their buying needs.

• Identify customer needs and answer product related questions. Be able to respond to

  queries on product prices, quality, features and benefits.

• Take every opportunity to capture customer data in order to expand our database

  and customer loyalty.

• Resolve customer complaints promptly and successfully by investigating problems,

  developing solutions and making appropriate recommendations to the management

  team.

• Deliver product excellence by maximising product knowledge with relevant

  recommendations through our 6 Drop Selling Ceremony.

• Attend and participate in store meetings and training sessions as required by your

  manager.

• Ensure that good communication with your colleagues is maintained

• Have a positive attitude with the team and customers and be open to constructive

  feedback that will help you develop and improve.

• Maintain brand standards on visual display and merchandising, cleanliness and

  general housekeeping.

• Follow policies and procedures to maintain the security of stock, customer records

  and cash handling.

• Ensure that time keeping attendance is in line with the company's policies and

  procedures. Opening and closing the store as and when required.

• Be aware of Health & Safety requirements in the store.

What you bring to the table:

• Be approachable and available to assist our customers with their shopping

  experiences.

• Enthusiasm and commitment to always provide excellent customer service.

• Willing to adapt and take on new challenges.

• Strong selling skills.

• Always presents a professional image.

• Ability to multitask.

• The ability to maintain professionalism under all circumstances.

• Works effectively and efficiently alone and in the team.

• Prepared to go the extra mile when needed.

• Good interpersonal and communication skills.

• Demonstrate retail sales experience in a customer focused environment

What we offer you:

• An ambitious and international team with whom fun is by no means neglected.

• Individual development opportunities in one of the fastest growing e-commerce companies in Europe.

• Discount on-and offline on your waterdrop® purchases and many free merchandising items.

• Legendary team events and qualified training.

• Additional monthly bonuses when targets are met.