Sales Assistant - Hydrista

waterdrop®; Belgique; On-site; EUR 14,000 - 22,000; Part time

Benefits offered by this job

Discount on waterdrop purchases

Team events

Merchandise items

Qualified training

Monthly bonuses

Job summary

waterdrop® is seeking a part-time Store Ambassador in Belgium. You will represent our brand, engage customers, and help them discover Microdrinks while maintaining store standards and a positive team environment.

Ideal candidates are enthusiastic with strong sales and communication skills, comfortable working 24 hours per week. We offer training, product discounts, team events, and growth opportunities within Europe’s fast-growing ecommerce brand.

Qualifications

• Experience in retail or customer-focused sales environment.
• Ability to engage customers and deliver a high level of service.
• Excellent communication and interpersonal skills.

Responsibilities

• Be an Ambassador for our Brand, Values and Product.
• Provide excellent customer service and surpass customer expectations.
• Identify customer needs and answer product related questions.
• Capture customer data to expand our database and loyalty.
• Resolve customer complaints promptly and effectively.
• Deliver product knowledge and recommendations during the 6 Drop Selling Ceremony.
• Attend store meetings and training sessions as required.
• Open/close the store as needed and ensure security of stock.
• Maintain store cleanliness and visual merchandising.
• Adhere to Health & Safety requirements in the store.

Skills

Customer service

Sales skills

Communication

Teamwork

Multitasking

Professional appearance

Positive attitude

Job description

Drink More Water, together we grow.
Here at waterdrop®, we make drinking more water fun and convenient! Discover the world of innovative hydration with our fruity little cubes – Microdrinks. With a successful online presence, 40+ stores around the world, dedicated B2B partners and over 22,000 retail and branded stores, we can’t wait to take this journey to the next level – together with you!

Become part of our Store in…

- Parttime 24 hours

Your responsibilities at waterdrop®:

• Be an Ambassador for our Brand, Values and Product
• - Demonstrate our Retail Core Values of: Always Keep Growing, Together We
• Win, Be The Consumer, Bring High Energy, Find A Way.
• - Provide excellent customer service and surpass customer expectations at every opportunity. Assist customers to match their buying needs.
• - Identify customer needs and answer product related questions. Be able to respond to queries on product prices, quality, features and benefits.
• - Take every opportunity to capture customer data in order to expand our database and customer loyalty.
• - Resolve customer complaints promptly and successfully by investigating problems, developing solutions and making appropriate recommendations to the management team.
• - Deliver product excellence by maximising product knowledge with relevant recommendations through our 6 Drop Selling Ceremony.
• - Attend and participate in store meetings and training sessions as required by your manager.
• - Ensure that good communication with your colleagues is maintained
• - Have a positive attitude with the team and customers and be open to constructive feedback that will help you develop and improve.
• - Maintain brand standards on visual display and merchandising, cleanliness and general housekeeping.
• - Follow policies and procedures to maintain the security of stock, customer records and cash handling.
• - Ensure that time keeping attendance is in line with the company's policies and procedures. Opening and closing the store as and when required.
• - Be aware of Health & Safety requirements in the store.

What you bring to the table:

• - Be approachable and available to assist our customers with their shopping experiences.
• - Enthusiasm and commitment to always provide excellent customer service.
• - Willing to adapt and take on new challenges.
• - Strong selling skills.
• - Always presents a professional image.
• - Ability to multitask.
• - The ability to maintain professionalism under all circumstances.
• - Works effectively and efficiently alone and in the team.
• - Prepared to go the extra mile when needed.
• - Good interpersonal and communication skills.
• - Demonstrate retail sales experience in a customer focused environment

What we offer you:

• - An ambitious and international team with whom fun is by no means neglected.
• - Individual development opportunities in one of the fastest growing e-commerce companies in Europe.
• - Discount on-and offline on your waterdrop® purchases and many free merchandising items.
• - Legendary team events and qualified training.
• - Additional monthly bonuses when targets are met.