Sales Assistant (H/F/X)

Castingpar; Seneffe; Remote; EUR 32,000 - 45,000; Full time

Job summary

Castingpar is seeking a dynamic Sales Assistant to support the sales team with administrative tasks and customer follow-up. You will prepare quotations, handle order follow-up, and maintain customer records in the CRM, ensuring accurate lead times and packaging details.

You will interact with internal departments and customers, analyze data, and generate reports to monitor activity. English (C1) and French (C2) are required, with a full-time on-site schedule in Belgium.

Qualifications

• 2–5 years of work experience in a sales/administrative role.
• English at C1 level and French at C2 level are required.
• Proficiency in standard office software (Word/Excel/PowerPoint) and CRM experience.

Responsibilities

• Provide day-to-day administrative and sales support.
• Prepare quotations and manage order follow-up.
• Monitor customer logistics portals and update records.
• Enter orders and verify delivery lead times and packaging specs.
• Analyze data and prepare reports to support business activities.
• Coordinate with internal departments for timely follow-up and communication.
• Handle customer enquiries by phone and email and respond with product and order status information.

Skills

Autonomy

Analytical thinking

Teamwork

Organisational skills

Sense of responsibility

Education

Bachelor’s degree or equivalent (short-cycle higher education)

Tools

Word

Excel

PowerPoint

CRM system

Job description

As part of the continued growth of our team, we are looking for a dynamic and versatile Sales Assistant who can manage the administrative follow-up of sales activities while providing effective support to the team.

Your responsibilities

You will provide day-to-day administrative and sales support. Your duties will include, but are not limited to:

• Handling phone calls, correspondence and various administrative tasks;
• Preparing sales documents required for the follow-up of customer accounts;
• Preparing quotations and managing order follow-up;
• Monitoring and managing customer logistics portals;
• Updating and using information in management tools and/or CRM systems;
• Analysing relevant data and preparing reports to support business activity monitoring;
• Working closely with various internal departments to ensure efficient follow-up of requests;
• Maintaining professional and constructive communication with customers and external partners.
• Handle incoming phone calls and respond to customer enquiries regarding order status, product information and other requests;
• Assess customer requests from both a technical and commercial perspective, taking into account manufacturing lead times, product availability, costs and other relevant factors;
• Prepare quotations and communicate technical and commercial terms (schedules, pricing, payment terms, etc.) to customers and field sales representatives;
• Enter customer orders, verify order fulfilment requirements (delivery lead times, packaging specifications, etc.) and inform the customer or sales representative accordingly.

Personal Skills

• Autonomy
• Analytical thinking
• Teamwork
• Organisational skills
• Sense of responsibility

Your Training

Required experience level: 2 to 5 years

Education: Short-cycle higher education degree (Bachelor’s degree or equivalent)

Languages:

• English: C1 – Advanced proficiency (required)
• French: C2 – Mastery (required)
• Knowledge of an additional language is an asset.

IT Skills: You are proficient in standard office software, particularly Word, Excel and PowerPoint, and are comfortable using a CRM system or other business management software.

Driving Licence: Category B

Employment Contract: Permanent contract (open-ended)

Working Hours: Full-time (38 hours per week, 8:30 a.m. – 5:00 p.m.)