Retail Network Performance Strategist

Kingsley; Belgique; Sur place; EUR 60 000 - 90 000; Plein temps

Résumé du poste

Kingsley is seeking a proactive Retail Performance Specialist to support a nationwide retail operator across a multi-site service network. You will bridge location performance, customer experience, and operational follow-up to inform evidence-based decisions on where and how the network should evolve.

The role combines desk-based analysis with field insights, offering high visibility and impact. You will work across Operations, Finance, Real Estate/Expansion, Marketing and Insights.

Qualifications

• Bachelor’s or Master’s degree in a relevant field.
• 5+ years of experience in retail network performance or similar analytical roles.
• Strong analytical skills and ability to translate numbers into clear narratives and actions.
• Fluency in Dutch and French; English for internal collaboration.
• Experience with location strategy, commercial real estate, or geomarketing is a plus.

Responsabilités

• Build and maintain a strong understanding of the network footprint: performance patterns, local context, and site-level dynamics.
• Monitor network KPIs and identify trends, anomalies, recurring issues and structural performance gaps.
• Combine internal data with external signals (mobility flows, retail zones, accessibility, local demand drivers) to explain performance and anticipate risks/opportunities.
• Evaluate the potential of current and future sites and support decisions on openings, relocations, upgrades or discontinuations.
• Prepare clear business cases (cost/benefit, profitability drivers, customer impact, operational feasibility) to support governance decisions.
• Contribute to dashboards, recurring reporting and recommendations that enable consistent decision-making.
• Support discussions around commercial and rental terms in collaboration with relevant stakeholders.

Connaissances

Analytical skills

Narrative storytelling

Presentation skills

Interpersonal collaboration

Formation

Bachelor’s or Master’s degree

Outils

Excel/Sheets

PowerPoint/Slides

BI basics

Description du poste

Kingsley is seeking a proactive Retail Performance Specialist to support a nationwide retail operator across a multi-site service network. You will bridge location performance, customer experience, and operational follow-up to inform evidence-based decisions on where and how the network should evolve.

The role combines desk-based analysis with field insights, offering high visibility and impact. You will work across Operations, Finance, Real Estate/Expansion, Marketing and Insights.