Remote Auto Claims Manager

Axis Group; Brussel Hoofdstad; Hybrid; EUR 55,000 - 90,000; Full time

Benefits offered by this job

Company car

Extra vacation days

Supplemental insurance

Wellness program

Training opportunities

Flexible hours

Work from home

Job summary

Axis Group is seeking an Auto Claims Manager to support customers and brokers through the claims filing and handling process. You will assess liability, verify coverage, and uphold partner relationships with a focus on service excellence and adherence to industry standards.

The role emphasizes continuous professional development, a wellness program, and flexible work-from-home options to boost your career and well-being.

Qualifications

• Sharp analytical mind capable of filtering relevant information from files.
• Strong commitment to delivering exceptional client service.
• Proactive, solution-oriented with empathy and initiative.
• Decision-making ability with sound judgment during claims handling.

Responsibilities

• Provide telephone support to insurance agents and clients during claims filing and handling.
• Verify coverage and determine liability during initial calls.
• Apply industry standards (RDR, IADC) and meet deadlines and quality goals.
• Maintain strong relationships with internal advisors, clients and brokers.

Skills

Analytical thinking

Customer service

Relationship building

Proactive

Empathy

Education

Bachelor’s degree in Economics

Economics-related degree

Job description

Axis Group is seeking an Auto Claims Manager to support customers and brokers through the claims filing and handling process. You will assess liability, verify coverage, and uphold partner relationships with a focus on service excellence and adherence to industry standards.

The role emphasizes continuous professional development, a wellness program, and flexible work-from-home options to boost your career and well-being.