Quality Assurance Specialist

Mondelēz International; Namen; On-site; EUR 60,000 - 75,000; Full time

Job summary

Mondelēz International is seeking a Quality Assurance Specialist to advise the production team and maintain the quality system across internal documentation, change control, and traceability. You will play a pivotal role during external audits and ensure rigorous QA compliance within the Namur plant.

You will manage administrative QA tasks, coordinate analyses, and support continuous improvement in quality culture, while collaborating with cross-functional teams in a manufacturing setting.

Qualifications

• Master’s degree in a relevant field, or equivalent experience within a quality department.
• French native speaker with a good level of English (mandatory).
• Experience in a manufacturing environment.

Responsibilities

• Advise the production team and support the site's quality system elements, including internal documentation and change management control.
• Manage traceability process and key QA administrative tasks; support external audits.
• Serve as main support during audits (internal, CAPA follow-up, EQCMS, GMP) and deliver GMP training.
• Coordinate microbiological and chemical analyses to ensure proper QP controls.
• Act as administrator for IOT quality control system, SAP backup, and FSDI tracking microbiology tests.

Skills

Communication & Influence

Analytical & Problem-Solving

Adaptability & Flexibility

Teamwork

Problem Solving

Learning Agility

Education

Master's degree in a relevant field

Equivalent quality department experience

Job description

Job Description

Are You Ready to Make It Happen at Mondelēz International?

Join our Mission to Lead the Future of Snacking. Make It With Pride.

As a member of a cross-functional team, you ensure the successful implementation and maintenance of the Mondelēz International Quality Compliance Agenda.

Purpose of the Role

As a Quality Assurance Specialist, you will advise the production team and support the site's quality system elements, including internal documentation and change management control. This encompasses modifications to quality policies, the recording of internal and external documentation, and participation in both internal and external audits. You will manage the complete traceability process, handle key administrative QA tasks, and serve as a strong support during external audits.

Main Responsibilities

Safety & Quality

• Know, apply, and act as a guarantor of quality and safety standards and procedures, including GMP, CCP, SPP, PP, and safety standards.
• Use quality and prevention instruments such as Quality and Safety BOS and the QA Matrix.
• Act as a role model for the core team, living quality as a value and encouraging high standards across the site.
• Provide permanent support to production roles in the constant pursuit of quality excellence and a stronger quality culture.

Audit & Compliance

• Serve as a main support during audit processes, aligning messaging and supporting the QA Manager with line expertise, quality standards, QP understanding, and on‑site application.
• Actively participate in Internal Audits, CAPA follow‑up, EQCMS audits, and GMP audits.
• Deliver GMP training for new operators and Shift Leaders.

Administrative QA & Analysis Coordination

• Manage various administrative QA activities, including claims management, CoA controls, ION spec maintenance, and follow‑up on Ficart changes.
• Coordinate microbiological and chemical analyses to ensure proper controls for different claims and QP requirements.

Systems & Tools

• Act as the responsible administrator for the new IOT quality control system on site, SAP back‑up, and FSDI (Food Safety Data Intelligence) the system tracking all microbiology tests at the Namur plant.
• Build self‑capability in quality systems and processes.

Traceability, Hold & Release

• Manage the hold and release process for products held internally and externally (including contact with BU and external storage locations) as well as recall exercises.
• Manage the complete traceability process and serve as a strong support during external audits.

Continuous Improvement

• Support Shift Leaders and Area Leaders in the development of a zero‑loss culture within the core team.
• Build experience and knowledge on microbiological requirements and participate in discussions with the Corporate Quality team to present the plant's position versus QPs and quality standards.

Required Qualifications & Experience

• Education: Master's degree in a relevant field, or equivalent experience within a quality department.
• Language: French native speaker with a good level of English (mandatory).
• Experience: Prior experience in a manufacturing environment.

Key Competencies

• Communication & Influence: Ability to advise, train, and influence cross‑functional teams.
• Analytical & Problem‑Solving Skills: Strong capability in analysis and problem resolution.
• Adaptability & Flexibility: Ability to adjust to evolving consumer expectations and operational needs.
• Teamwork: Collaborative approach within multidisciplinary teams.
• Problem Solving: Challenges process and operational efficiencies, striving for superior QCDSM (Quality, Cost, Delivery, Safety, and Morale) solutions.
• Perseverance & Drive for Results: Tenacity in achieving quality objectives.
• Conflict Management: Ability to navigate and resolve disagreements constructively.
• Learning Agility: Quick to learn on the fly and apply new knowledge.
• Priority Setting: Effective at managing competing demands and setting the right focus.

The responsibilities of this position are performed within the framework of a regional business model that is defined and managed by Mondelēz Europe GmbH, Switzerland.

No Relocation support available

Business Unit Summary

What makes working at Mondelēz International so special? Many things. The iconic brands and global nature of our business. The continuous innovation and endless opportunities to grow. The chance each day, to put a smile on people’s faces. We are the world’s leading maker of chocolate, biscuits, candy and gum with outstanding brands like Alpen Gold, Oreo, Milka, Yubileynoye and Halls.

Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Job Type

Temporary (Fixed Term)

Corporate Quality Assurance

Product Quality, Safety and Compliance