Operations QA Manager

Barry Callebaut Group; Halle; Sur place; EUR 70 000 - 100 000; Plein temps

Avantages offerts par ce poste

38 days annual leave

Flexible working hours

Meal allowance €10/day

Eco-cheques €250/year

Transport allowance

Bicycle allowance €0.37/km

Group insurance (pension & risk)

Health insurance for you and family

Dental care

Résumé du poste

Barry Callebaut Group is seeking an Operations Quality Assurance Manager to ensure production shifts comply with quality and food safety standards. You will be the quality conscience on the shop floor, partnering with production, packing and warehouse teams to drive quality systems and problem solving.

You will lead daily checks, support audits, and guide CAPAs, deviations and root cause analysis while promoting a culture of food safety and continuous improvement across operations.

Qualifications

• Bachelor’s degree in Chemistry, Biology, Microbiology or Engineering.
• Minimum 5 years of experience in food quality/safety roles, including HACCP.
• Formal training in GFSI standards (FSSC 22000 or BRC).
• Solid knowledge of HACCP, GMP, Pathogen Environmental Monitoring, and facility/equipment design.
• Experience in food manufacturing environments.
• Strong analytical, communication and leadership skills.
• Able to work independently, handle pressure and manage multiple priorities.
• Servant‑leader mindset with strong operational focus.
• Rigorous and quality‑driven mindset.
• Proactive, flexible and solution‑oriented.
• Strong team player with cross‑functional influence.

Responsabilités

• Ensure implementation and maintenance of quality and food safety systems across production, packing and warehouse operations.
• Identify, assess and control risks; enforce safety and environmental standards.
• Spend significant time on the shop floor performing routine quality checks.
• Oversee GMP, GWP, HACCP, CCPs, oPRPs, sanitation and pest control programs.
• Conduct daily shift and area checks on production processes and hygiene.
• Provide real‑time quality support to production, packing and warehouse teams.
• Guide teams on non‑conformances and corrective actions for deviations and incidents.
• Support RCA and CAPAs related to deviations, complaints and near misses.
• Analyze quality data and prepare shift‑based reports to identify trends.
• Deliver on‑the‑job training on quality procedures and food safety.
• Promote a strong quality culture on the shop floor.
• Support internal and external audits and ensure corrective actions are sustained.
• Act as operational bridge during new product introductions and transfers.

Connaissances

Analytical skills

Leadership

Communication

Team player

Problem solving

Formation

Bachelor’s degree in Chemistry/Biology/Microbiology or Engineering

Description du poste

About The Role

As Operations Quality Assurance Manager you are responsible for ensuring that all production shifts operate in full compliance with Barry Callebaut quality and food safety standards. You play a highly operational role with strong presence on the shop floor, acting as the quality conscience of the factory and a key partner for production, packing and warehouse teams. You will drive consistent execution of quality management systems, support daily problem‑solving, and foster a strong quality culture across operations.

Key Responsibilities

• Ensure implementation and maintenance of quality and food safety systems across production, packing and warehouse operations.
• Proactively identify, assess, and control risks, rigorously follow safety and environmental standards, and take immediate action to protect people, assets, and the environment in everything you do.
• Spend a significant portion of time on the shop floor, performing routine quality checks and following standardized daily routines.
• Oversee compliance with GMP, GWP, HACCP, CCPs, oPRPs, sanitation procedures and pest control programs.
• Conduct daily shift and area checks on production processes, finished products and hygiene standards.
• Provide real‑time quality support to production, packing and warehouse teams.
• Guide teams on non‑conformances, corrective actions and handling of blocked or non‑conforming products.
• Support root cause analysis (RCA) and CAPAs related to deviations, complaints, near misses and incidents.
• Analyze quality data and prepare shift‑based reports to identify trends and improvement opportunities.
• Deliver on‑the‑job training for operational teams on quality procedures, GMP, GWP and food safety requirements.
• Actively promote a strong quality and food safety culture on the shop floor.
• Support internal and external audits and ensure sustainability of corrective actions.
• Act as operational bridge during new product introductions and product transfers.

About You

• Bachelor’s degree in Chemistry, Biology, Microbiology or Food Science, or Engineering degree with 5+ years of experience in food quality.
• Minimum 5 years of experience in food safety roles, including formal HACCP training.
• Formal training in GFSI standards, preferably FSSC 22000 or BRC.
• Solid knowledge of HACCP, GMP, Pathogen Environmental Monitoring and facility/equipment design.
• Experience in food manufacturing environments.
• Strong analytical, communication and leadership skills.
• Able to work independently, handle pressure and manage multiple operational priorities.
• Servant‑leader mindset with strong operational focus.
• Rigorous and demanding when it comes to standards and quality culture.
• Proactive, flexible and solution‑oriented.
• Strong team player with the ability to influence across functions.

We Offer

• 38 days of annual leave.
• Flexible working hours.
• Meal allowance: €10 per worked day.
• Eco‑cheques: €250 per year.
• Transport allowance.
• Bicycle allowance: €0.37/km.
• Group insurance (pension & risk coverage).
• Health insurance for you and your family.
• Dental care for you (family coverage available with additional payment).
• A key operational quality leadership role at one of Barry Callebaut’s strategic production sites.
• An international environment with strong operational ownership and collaboration.
• Real impact on daily production, food safety and quality performance.

At Barry Callebaut, we are committed to Diversity & Inclusion. United by our strong values, we thrive on the diversity of who we are, where we come from, what we’ve experienced and how we think. We are committed to nurturing an inclusive environment where people can truly be themselves, grow to their full potential and feel they belong. #oneBC - Diverse People, Sustainable Growth.