Quality Assurance Specialist

Mondelez International; Namen; On-site; EUR 52,000 - 70,000; Full time

Job summary

Mondelez International is seeking a Quality Assurance Specialist to advise the production team and support the site's quality system elements, including documentation and change control. You will manage traceability, audits, and QA administration while contributing to a zero-defect culture across the Namur plant.

Requirements include a Master's degree (or equivalent) and fluent English with French proficiency.

Qualifications

• Master's degree in a relevant field or equivalent experience in quality.
• Fluent English with French language knowledge preferred.
• Experience in a manufacturing environment is required.

Responsibilities

• Support QA activities including audits, CAPA follow-up, and GMP training.
• Advise production teams and maintain quality policies and records.
• Coordinate traceability, hold and release, and microbiology/chemistry analyses.
• Administer QA systems and tools such as SAP and related data systems.
• Contribute to continuous improvement and quality culture at the site.

Skills

Communication & Influence

Analytical & Problem-Solving

Adaptability & Flexibility

Teamwork

Problem Solving

Drive for Results

Conflict Management

Learning Agility

Priority Setting

Education

Master's degree or equivalent experience

Job description

Job Description Are You Ready to Make It Happen at Mondelēz International? Join our Mission to Lead the Future of Snacking. Make It With Pride. As a member of a cross-functional team, you ensure the successful implementation and maintenance of the Mondelēz International Quality Compliance Agenda.

Purpose of the Role As a Quality Assurance Specialist, you will advise the production team and support the site's quality system elements, including internal documentation and change management control. This encompasses modifications to quality policies, the recording of internal and external documentation, and participation in both internal and external audits. You will manage the complete traceability process, handle key administrative QA tasks, and serve as a strong support during external audits.

Main Responsibilities

Safety & Quality Know, apply, and act as a guarantor of quality and safety standards and procedures, including GMP, CCP, SPP, PP, and safety standards. Use quality and prevention instruments such as Quality and Safety BOS and the QA Matrix. Act as a role model for the core team, living quality as a value and encouraging high standards across the site. Provide permanent support to production roles in the constant pursuit of quality excellence and a stronger quality culture.

Audit & Compliance

Serve as a main support during audit processes, aligning messaging and supporting the QA Manager with line expertise, quality standards, QP understanding, and on-site application. Actively participate in Internal Audits, CAPA follow-up, EQCMS audits, and GMP audits. Deliver GMP training for new operators and Shift Leaders.

Administrative QA & Analysis Coordination

Manage various administrative QA activities, including claims management, CoA controls, ION spec maintenance, and follow-up on Ficart changes. Coordinate microbiological and chemical analyses to ensure proper controls for different claims and QP requirements.

Systems & Tools

Act as the responsible administrator for the new IOT quality control system on site, SAP back-up, and FSDI (Food Safety Data Intelligence) the system tracking all microbiology tests at the Namur plant. Build self-capability in quality systems and processes.

Traceability, Hold & Release

Manage the hold and release process for products held internally and externally (including contact with BU and external storage locations) as well as recall exercises. Manage the complete traceability process and serve as a strong support during external audits.

Continuous Improvement

Support Shift Leaders and Area Leaders in the development of a zero-loss culture within the core team. Build experience and knowledge on microbiological requirements and participate in discussions with the Corporate Quality team to present the plant's position versus QPs and quality standards.

Required Qualifications & Experience

Education: Master's degree in a relevant field, or equivalent experience within a quality department. Language: French native speaker with a good level of English (mandatory). Experience: Prior experience in a manufacturing environment.

Key Competencies

Communication & Influence: Ability to advise, train, and influence cross-functional teams. Analytical & Problem-Solving Skills: Strong capability in analysis and problem resolution. Adaptability & Flexibility: Ability to adjust to evolving consumer expectations and operational needs. Teamwork: Collaborative approach within multidisciplinary teams. Problem Solving: Challenges process and operational efficiencies, striving for superior QCDSM (Quality, Cost, Delivery, Safety, and Morale) solutions. Perseverance & Drive for Results: Tenacity in achieving quality objectives. Conflict Management: Ability to navigate and resolve disagreements constructively. Learning Agility: Quick to learn on the fly and apply new knowledge. Priority Setting: Effective at managing competing demands and setting the right focus.

The responsibilities of this position are performed within the framework of a regional business model that is defined and managed by Mondelēz Europe GmbH, Switzerland. No Relocation support available.

Business Unit Summary

What makes working at Mondelēz International so special? Many things. The iconic brands and global nature of our business. The continuous innovation and endless opportunities to grow. The chance each day, to put a smile on people's faces. We are the world's leading maker of chocolate, biscuits, candy and gum with outstanding brands like Alpen Gold, Oreo, Milka, Yubileynoye and Halls. Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Job Type Temporary (Fixed Term) Corporate Quality Assurance Product Quality, Safety and Compliance At Mondelēz International, our purpose is to empower people to snack right through offering the right snack, for the right moment, made the right way. That means delivering a broader range of delicious, high-quality snacks that nourish life's moments, made with sustainable ingredients and packaging that consumers can feel good about. We have a rich portfolio of strong brands - both global and local. Including many household names such as Oreo, belVita and LU biscuits; Cadbury Dairy Milk, Milka and Toblerone chocolate; Sour Patch Kids candy and Trident gum. We are proud to hold the number 1 position globally in biscuits, chocolate and candy as well as the No. 2 position in gum Our 80,000 Makers and Bakers are located in our operations in more than 80 countries and are working to sell our products in over 150 countries around the world. They are energized for growth and critical to us living our purpose and values. We are a diverse community that can make things happen, and happen fast. Join us and Make It An Opportunity!