QA Lead Upstream

Barry Callebaut Manufacturing Iberica SA.; Wieze; Sur place; EUR 70 000 - 90 000; Plein temps

Résumé du poste

Barry Callebaut is seeking a QA Lead Upstream to oversee food safety and quality in the Upstream department. You will investigate complaints, perform root cause analyses and drive continuous improvement across QA processes.

The role requires a Master’s degree in a science field or equivalent experience, plus 5–7 years in a quality role in the food industry, with HACCP and GFSI audit knowledge. You will lead the quality agenda and coach teammates to uphold the quality culture.

Qualifications

• Master’s degree in a scientific field or equivalent by experience.
• 5–7 years in a quality role within the food industry.
• Knowledge of HACCP and GFSI audits.

Responsabilités

• Perform root cause analysis of incidents to drive improvement.
• Manage hold & release with documentation and evidence.
• Coordinate corrective actions for non-conformities from incidents, complaints, audits or other quality items.
• Perform KPI trend analysis to set priorities on QA matters.
• Lead the quality agenda in meetings and GEMBA walks.
• Coach and support subordinates to ensure quality and business goals.
• Lead QA projects and ensure alignment with QMS standards.
• Participate in internal and external audits as auditor/auditee.
• Ensure well-structured operational documents and training for QA and operations.
• Back up other QA leads.

Connaissances

Quality management

HACCP

GFSI knowledge

Auditing

Organized

Team player

Formation

Master's degree in sciences

Description du poste

At Barry Callebaut, we are on a journey to transform the cocoa and chocolate industry. As the world’s leading manufacturer of high-quality chocolate and cocoa products, our actions truly shape the future of our industry. We are a business-to-business company, serving the entire food sector, from the cocoa bean to the finest chocolate product. We are a company with a purpose, we believe in doing well by doing good and reinvesting in the communities we operate. We have a long-standing commitment to sustainability and our goal is to shape a sustainable cocoa and chocolate future.We are headquartered in Zurich, and have more than 12,000 passionate Employees working in more than 40 countries worldwide.We are very proud of who we are and what we do. And of course, we are always looking for talented people to help us have a positive impact on our industry and beyond!

About the role

Due to an internal promotion we are currently looking for a QA Lead Upstream. This role is crucial to managing Food Safety and Quality in the Upstream department. Putting customers first, this role is critical to investigate complaints and perform root causes analysis of complaints and incidents.

Key responsibilities include

• Perform and/or coordinate root cause analysis of incidents, complaints or other repeated non-conformities in order to drive continuous improvement
• Manage the hold & release process within the area of responsibility with or without support from the Food Safety Manager and/or Quality Assurance Manager and assure all documented evidence is foreseen
• Manage, identify, coordinate and follow up of action plans related to QMS standards compliance and or non-conformities coming from incidents, complaints, audits or other quality related items
• Perform trend analysis on the identified KPI’s to set priorities on QA related matters in order to drive compliance and continuous improvement in his/her area of responsibility
• Lead the quality agenda during the different established meetings and projects following the Nemoto principle meetings and participate in GEMBA walks
• Motivate, coach and support non-hierarchical subordinates and colleagues to ensure the overall performance on quality matters and achievement of the business goals and to embed the quality culture
• Manage, within specific guidelines, specialized quality related projects (incl new machinery and/or adaptions to process and machine park) and ensure its results are integrated, validated for compliance with QMS standards and adding value to the overall business objectives
• Ensure local compliance to corporate QMS systems (guidelines, procedures and SOP’s) and participate in internal (incl GMP) and external (with customers, certification bodies, authorities, …) audit programs as auditor and /or auditee
• Ensure proper and well-structured operational documents and training, enabling QA and operations to respond quickly, with high quality and adequately to act and react correctly in terms of QA management and to customers
• Co-lead of the Food safety team of the own department to perform hazard control plan review, preparing verifications and trend analysis and assure updates are done and communicated when required
• Back up of the other QA leads

About you

• Master education in a sciences education or equivalent by experience
• Minimum of 5-7 years in a Quality role in the food industry
• HACCP, GSFI audit knowledge
• Good organizer
• Team player

At Barry Callebaut, we are committed to Diversity & Inclusion. United by our strong values, we thrive on the diversity of who we are, where we come from, what we’ve experienced and how we think. We are committed to nurturing an inclusive environment where people can truly be themselves, grow to their full potential and feel they belong.#oneBC - Diverse People, Sustainable Growth.

If you want to learn more about Barry Callebaut, please find further informationhere .