Project Support Officer Consultant

Keystone Solutions; Brussel; Hybride; EUR 38 000 - 56 000; Plein temps

Résumé du poste

Keystone Solutions is seeking a Project Support Officer to join the client’s KYC/AML team on a hybrid basis in Belgium. You will review onboarding files, process AML alerts, and support KYC remediation initiatives. You should have 1–2 years in KYC/AML, knowledge of AML regulations, experience with Dow Jones and Salesforce, and strong analytical skills.

Fluency in English with French or Dutch considered. This consultancy role offers exposure to diverse client environments and opportunities for

Qualifications

• 1–2 years in KYC/AML in financial services or fintech
• Operational knowledge of AML/CFT regulations (Belgian law 18/09/2017, EU directives)
• Proficiency with Dow Jones and Salesforce
• Ability to analyze legal documents (KB extracts, UBO proofs)
• Experience in payments/acquiring sector; CAMS/ICA a plus

Responsabilités

• Review onboarding files for Medium/High risk merchants and ensure compliance
• Prepare validation sheets for internal committee submission (2nd Line of Defense)
• Log and classify AML alerts and investigate atypical cases
• Draft analysis notes for escalation to Compliance
• Participate in client portfolio recertification and follow up on missing documents
• Contribute to monthly statistics and propose process improvements

Connaissances

French language

Dutch language

English language

Formation

Bachelor/Master or equivalent by experience

Outils

Dow Jones

Salesforce

Description du poste

Mission Overview

The Project Support Officer role is a consultancy mission at the client site, representing Keystone Solutions. As a Keystone Solutions consultant, you will be hired to deliver your expertise and drive impact within the client’s KYC/AML/RCT team (1st Line of Defense), focusing on onboarding volumes and KYC remediation exercises.

Responsibilities

• Merchant Onboarding (MR/HR):
• Review and analyze onboarding files (legal documents, UBOs, business activity) for Medium-Risk and High-Risk merchants.
• Prepare validation sheets for internal committee submission (2nd Line of Defense), ensuring compliance with internal procedures.
• Collaborate with business teams to obtain missing documentation.
• AML Alert Processing:
• Log and classify alerts generated by monitoring systems (e.g., atypical transactions), external triggers, etc.
• Investigate atypical cases: gather additional evidence, draft analysis notes for escalation to Compliance.
• Escalate suspicious cases with structured reporting (risk typology, triggers, recommendations).
• KYC Remediation:
• Participate in client portfolio recertification: verify updated data, reclassify risks.
• Identify incomplete files and follow up with merchants for missing documents.
• Reporting & Process Improvement:
• Contribute to monthly statistics (e.g., alerts processed, average resolution time).
• Propose optimizations (e.g., standardized note templates, HR file checklists).

Education

Bachelor/Master or equivalent by experience.

Languages

• French: Fluent or good
• Dutch: Fluent or good
• English: Fluent, as well as (at least) one local language

Travel

N/A

Telework

Hybrid (minimum 3 days on-site)

Required Knowledge / Experience

• Ideally 1-2 years in KYC/AML, preferably in financial institutions, fintechs, or PSFs (onboarding or transaction monitoring experience).
• Operational knowledge of AML/CFT regulations (Belgian Law of 18/09/2017, EU AML5/6 directives).
• Proficiency in screening tools (e.g., Dow Jones) and client databases (e.g., Salesforce).
• Ability to analyze legal documents (KB extracts, statutes, UBO proofs).
• Experience in the payments/acquiring sector (understanding merchant-specific risks).
• CAMS, ICA, or equivalent certifications (not mandatory but a plus).

Soft Skills

• Rigor and attention to detail (identifying inconsistencies in files).
• Autonomy (quick adaptation to internal processes).
• Teamwork (collaboration with internal analysts and Compliance).
• Professional English (documentation often in English).

Keystone Solutions Advantages

• Consultancy Nature: You will work on-site as a Keystone Solutions consultant, bringing your expertise to diverse client environments.
• Dynamic Projects: Experience a variety of challenges and projects across different sectors, broadening your professional horizons.
• Turbo-Charged Learning: Benefit from continuous professional development and exposure to new methodologies and technologies.
• Skyrocketing Ambition: Keystone Solutions is committed to your career growth, offering opportunities to advance within our consultancy framework.
• Values: As a K-Stone, you embody our core values and bring them to every engagement, ensuring excellence and integrity in all you do.