Project Support Officer Consultant

Keystone Solutions; Brussel Hoofdstad; Sur place; EUR 38 000 - 58 000; Plein temps

Avantages offerts par ce poste

On-site consultancy

Diverse projects

Professional development

Career growth

Core values

Résumé du poste

Keystone Solutions in Belgium seeks a Project Support Officer to join the client’s KYC/AML team on a consultancy basis. You will focus on onboarding, remediation, and alert processing within the 1st Line of Defense.

Hybrid role with minimum 3 days on-site; fluency in English and local languages; 1–2 years in KYC/AML; knowledge of Dow Jones and Salesforce; certifications such as CAMS/ICA are a plus.

Qualifications

• Ideally 1–2 years in KYC/AML within financial institutions, fintechs or PSFs.
• Knowledge of AML/CFT regulations (Belgian law and EU directives).
• Proficiency with screening tools and client databases.
• Ability to analyze legal documents (UBO proofs, KB extracts).
• Experience in payments/acquiring sector preferred.
• CAMS, ICA or equivalent certifications is a plus.

Responsabilités

• Review onboarding files for risk levels and UBOs.
• Prepare validation sheets for committee submission.
• Log and classify AML alerts and investigations.
• Support client portfolio recertification and data updates.
• Propose process improvements and standardized templates.

Connaissances

KYC/AML

Screening tools

Salesforce

Legal document analysis

Attention to detail

Autonomy

Teamwork

English proficiency

Formation

Bachelor/Master or equivalent by experience

Outils

Dow Jones

Salesforce

CRM systems

Description du poste

Mission Overview:

The Project Support Officer role is a consultancy mission at the client site, representing Keystone Solutions. As a Keystone Solutions consultant, you will be hired to deliver your expertise and drive impact within the client’s KYC/AML/RCT team (1st Line of Defense), focusing on onboarding volumes and KYC remediation exercises.

Responsibilities:

• Merchant Onboarding (MR/HR):
  • Review and analyze onboarding files (legal documents, UBOs, business activity) for Medium-Risk and High-Risk merchants.
  • Prepare validation sheets for internal committee submission (2nd Line of Defense), ensuring compliance with internal procedures.
  • Collaborate with business teams to obtain missing documentation.
• AML Alert Processing:
  • Log and classify alerts generated by monitoring systems (e.g., atypical transactions), external triggers, etc.
  • Investigate atypical cases: gather additional evidence, draft analysis notes for escalation to Compliance.
  • Escalate suspicious cases with structured reporting (risk typology, triggers, recommendations).
• KYC Remediation:
  • Participate in client portfolio recertification: verify updated data, reclassify risks.
  • Identify incomplete files and follow up with merchants for missing documents.
• Reporting & Process Improvement:
  • Contribute to monthly statistics (e.g., alerts processed, average resolution time).
  • Propose optimizations (e.g., standardized note templates, HR file checklists).

Education:

Bachelor/Master or equivalent by experience.

Languages:

French: Fluent or good
Dutch: Fluent or good
English: Fluent, as well as (at least) one local language

Travel:

N/A

Telework:

Hybrid (minimum 3 days on-site)

Required Knowledge / Experience:

• Ideally 1–2 years in KYC/AML, preferably in financial institutions, fintechs, or PSFs (onboarding or transaction monitoring experience).
• Operational knowledge of AML/CFT regulations (Belgian Law of 18/09/2017, EU AML5/6 directives).
• Proficiency in screening tools (e.g., Dow Jones) and client databases (e.g., Salesforce).
• Ability to analyze legal documents (KB extracts, statutes, UBO proofs).
• Experience in the payments/acquiring sector (understanding merchant-specific risks).
• CAMS, ICA, or equivalent certifications (not mandatory but a plus).

Soft Skills:

• Rigor and attention to detail (identifying inconsistencies in files).
• Autonomy (quick adaptation to internal processes).
• Teamwork (collaboration with internal analysts and Compliance).
• Professional English (documentation often in English).

Keystone Solutions Advantages:

• Consultancy Nature: You will work on-site as a Keystone Solutions consultant, bringing your expertise to diverse client environments.
• Dynamic Projects: Experience a variety of challenges and projects across different sectors, broadening your professional horizons.
• Turbo-Charged Learning: Benefit from continuous professional development and exposure to new methodologies and technologies.
• Skyrocketing Ambition: Keystone Solutions is committed to your career growth, offering opportunities to advance within our consultancy framework.
• Values: As a K-Stone, you embody our core values and bring them to every engagement, ensuring excellence and integrity in all you do.