Project Manager – Business Transformation & Customer Onboarding

Pauwels Consulting; Antwerpen; Sur place; EUR 65 000 - 90 000; Plein temps

Résumé du poste

Pauwels Consulting is seeking an experienced Project Manager to strengthen our delivery team in Mechelen. The role focuses on driving strategic customer onboarding, business transformation, and delivery coordination within a stakeholder-driven environment.

The ideal candidate has 5+ years in Project/Program Management, holds a Master’s degree in a related field, and is fluent in Dutch and English. Experience in scale-ups and API-driven service environments is a plus.

Qualifications

• 5+ years of experience in Project Management or Program Management.
• Fluent in Dutch and English.
• Experience in rapidly evolving or scale-up organizational structures.
• Strong organizational and prioritization capabilities with a strategic mindset.
• Diplomatic and assertive communicator with strong influencing and stakeholder management skills.

Responsabilités

• Lead and coordinate strategic projects from initiation to delivery while managing complex business transformations.
• Manage key customer onboarding initiatives, acting as a bridge between customers and internal product teams.
• Build and maintain trusted relationships with internal and external stakeholders to ensure alignment of objectives.
• Drive project governance, including planning, reporting, risk management, and strategic decision-making.
• Coordinate cross-functional teams and ensure smooth collaboration across departments for efficient delivery.
• Gather, challenge, and validate business requirements while managing actions and dependencies.
• Support change management initiatives and proactively identify improvement opportunities within the project scope.

Connaissances

PM experience

Stakeholder management

Strategic planning

Formation

Master’s degree in Business/Engineering/Technology/Economics/Management

Outils

API-driven environments

Description du poste

Our client, a leading organization in the telecommunications sector, is looking for project managers to strengthen their delivery team. The role focuses on driving strategic customer onboarding, business transformation, and delivery coordination within a dynamic, stakeholder-driven environment.

Responsibilities

• Lead and coordinate strategic projects from initiation to delivery while managing complex business transformations.
• Manage key customer onboarding initiatives, acting as a bridge between customers and internal product teams.
• Build and maintain trusted relationships with internal and external stakeholders to ensure alignment of objectives.
• Drive project governance, including planning, reporting, risk management, and strategic decision-making.
• Coordinate cross-functional teams and ensure smooth collaboration across departments for efficient delivery.
• Gather, challenge, and validate business requirements while managing actions and dependencies.
• Support change management initiatives and proactively identify improvement opportunities within the project scope.

Requirements

• 5+ years of experience in Project Management or Program Management.
• You possess a Master’s degree in Business, Engineering, Technology, Economics, Management, or a related field.
• You bring experience working in rapidly evolving or scale-up organizational structures.
• You possess strong organizational and prioritization capabilities with a strategic, helicopter-view mindset.
• You're a diplomatic and assertive communicator with strong influencing and stakeholder management skills.
• You have a proactive, solution-oriented attitude and the ability to work independently.
• You are fluent in Dutch and English.

Nice to Haves

• Experience in telecommunications, specifically with Broadband, Fiber, HFC, or FTTH.
• Previous experience with Product Management or Change Management.
• Knowledge of API-driven service environments.
• Knowledge of French.

Offer

• Start date: ASAP
• Duration: Until 31/12/2026 with strong possibility of extension.
• Work regime: Full-time
• Location: Mechelen
• Working model: Onsite (Full-time)
• Contract: open to both permanent employees and freelancers