Program Manager Business

ITS Group Benelux; Brussel; Sur place; EUR 70 000 - 90 000; Plein temps

Avantages offerts par ce poste

Hospitalisation insurance

Group insurance

Dental insurance

20 days statutory paid vacations

Company car or public transport reimbursement

Training plan

Résumé du poste

ITS Group Benelux is seeking a Senior Initiative Owner/Program Manager in Brussels to lead a strategic automation initiative for a prominent banking client. The ideal candidate will have at least 10 years of experience and strong Agile methodology expertise.

Your responsibilities will include structuring the initiative, managing delivery streams, and ensuring effective communication with stakeholders. Benefits include comprehensive insurance packages and support for professional growth.

Qualifications

• Minimum 10 years of professional experience.
• At least 5 years of relevant experience in program/project management.
• Strong experience in managing complex IT initiatives.

Responsabilités

• Structuring and steering the initiative according to Agile ways.
• Preparing and animating ceremonies linked to the Initiative Owner role.
• Collaborating closely with Product Owners and teams.

Connaissances

Stakeholder management

Agile methodology

Program/project management

Change management frameworks

Fluent English and one local language

Analytical and problem-solving abilities

Formation

Master's degree

Outils

BluePrism

Description du poste

About Us

For more than 25 years, ITS Group has been a French ESN specializing in digital transformation, employing around 1,400 employees across 8 agencies in France and 1 in Belgium.

Our expertise: IT infrastructure & operations, cloud & managed services, mobility, workstations & networks, strategy, consulting & AMO, cybersecurity, development of business applications.

ITS Group places its CSR commitment at the heart of its concerns by developing sustainable and responsible digital technology and by promoting the professional and personal development of its employees.

About the Job

Great assignments await you with our key account clients in rich and varied environments.

Our client, a leading organization in the banking sector, is looking for a Senior Initiative Owner / Program Manager to lead a strategic automation and robotics transformation initiative.

The mission is part of a broader transformation context involving the migration of a portfolio of RPA robots to a dedicated robotics platform. The consultant will be responsible for structuring, steering and monitoring the initiative end‑to‑end, ensuring alignment with Agile practices, business priorities, stakeholder expectations and delivery constraints.

This role requires a senior profile with strong ownership, excellent communication skills, solid stakeholder management capabilities and the ability to operate in a complex, fast‑moving environment involving both internal teams and strategic external partners.

Responsibilities

• Structuring and steering the initiative according to Agile ways of working.
• Preparing and animating the ceremonies linked to the Initiative Owner role.
• Defining, prioritizing and monitoring the different delivery streams and work packages.
• Managing scope, quality, budget, timing, risks, issues and dependencies.
• Ensuring end‑to‑end monitoring of developments until go‑to‑market.
• Collaborating closely with Product Owners, Cluster Product Owners, squads, technical teams and external partners.
• Supporting ideation and refinement phases.
• Ensuring clear and professional communication with middle and senior management.
• Maintaining strong alignment between business needs, delivery priorities and technical contributors.
• Driving change and bringing stakeholders along during the transformation.

Qualifications

• Minimum 10 years of professional experience.
• At least 5 years of relevant experience in program/project management.
• Strong experience in managing complex IT initiatives with strategy, priorities, budget, timing and dependency constraints.
• Solid experience with Agile methodology and practices.
• Good understanding of technical environments, allowing efficient interaction with architects, developers and experts.
• Familiarity with automation/RPA solutions; BluePrism is a strong asset.
• Strong stakeholder management and influencing skills.
• Excellent communication and presentation skills, including towards senior management.
• Strong analytical and problem‑solving abilities.
• Experience in change management frameworks such as ADKAR is a plus.
• Certifications or framework knowledge such as Agile, Prince2, ITIL, ADKAR are expected.
• Experience in the banking sector is a strong asset.
• Fluent English and at least one local language: French or Dutch.
• Master’s degree required.

Salary

Salary conforms to experience.

Benefits

• Hospitalisation insurance (partner/children incl.)
• Group insurance
• Dental insurance (partner/children included)
• 20 days statutory paid vacations (legal vacations cumulated for 1 year of work)
• 11 days recovery time work 38/40 per year (annual average: 1 day per 20 days worked) if the client asks you to work 8h/day
• Representation fee net per month.
• Internet fee of €40 per month.
• Company car with national fuel card OR public transport reimbursed OR mobility package.
• Daily fee of €5.50 net per day provided.
• Subscription GSM unlimited calls for Belgium (ITS subscription)
• Training plan (e‑learning - certification at ITS charge)

Additional Advantages

• Being a rather small team in BE (6 in back‑office), we’re very close to each of our consultants and we differentiate ourselves trying to really take care of you and make you grow with us and within our different clients.
• Regular follow‑up (every 3 to 6 months depending on your needs/will)
• Regular teambuilding to meet‑up and have fun (every 3 months more or less)
• Flexibility and trust
• Benefits of still being part to a bigger group (ITS Group) and having access to resources and of a larger team of Experts
• Co‑optation system because sharing is caring!