People Operations Manager

GLACIER; Langemark-Poelkapelle; On-site; EUR 70,000 - 90,000; Full time

Job summary

Glacier Langemark is seeking a People Operations Manager to lead HR at the Belgian site. You will partner with site leaders, manage payroll with our partner, and ensure compliant HR administration from onboarding to offboarding.

You will act as the first contact for the works council and negotiate social dialogue, while safeguarding data in our HRIS and supporting people leaders through difficult conversations and policy interpretation under Belgian employment law.

Qualifications

• Must have broad HR knowledge and people leadership skills.
• Experience with payroll and HRIS data maintenance is preferred.

Responsibilities

• Be the HR owner for Glacier Langemark site, including payroll support and HR administration.
• Lead works council relationship and social dialogue in line with Belgian legislation.
• Coach site leaders through performance, absence, disciplinary actions and policy interpretation under Belgian employment law.
• Ensure timely onboarding, offboarding and data maintenance in the HRIS.

Job description

Glacier is united by a shared ambition: bringing world-class ice cream expertise to every corner of the world. With more than 76 years of experience in European markets, we deliver top-quality frozen products for retail, B2B and export partners. In doing so, we offer tailor-made solutions based on excellence, innovation and reliability.

As the third-largest ice cream manufacturer in Europe, our goal is clear: to become the number one partner for private label and co-manufactured ice cream products.

To strengthen our team at Glacier Langemark, we are looking for a People Operations Manager (m/f) for our site in Langemark.

As People Operations Manager, you are the local HR lead for our Belgian site. You are the first point of contact for the works council and you build an open, trust-based relationship with employee representatives. At the same time, you are the dedicated HR partner for the site’s people leaders. And you make sure HR administration and payroll support run smoothly.

What will you do?

Works council and social dialogue

• You are the HR owner of the relationship with the works council and the trade union representatives.
• You manage the full cycle: agendas, information and consultation files, and follow-up of agreements, in line with Belgian legislation and collective labour agreement obligations. Together with the works council secretary, you make sure everything runs correctly.
• You prepare people leaders for meetings and communicate the outcomes clearly to employees. Where needed, you coordinate with legal counsel.
• You anticipate which topics will require consultation (policy changes, organisational decisions) and plan in time, so that we are always compliant.
• You also follow up on the Committee for Prevention and Protection at Work (CPBW) and the social elections, in cooperation with the prevention adviser, with files that are always audit-ready.

HR advice and case management

• You are the point of contact for our people leaders on performance, absence, disciplinary and grievance procedures, and the interpretation of policy under Belgian employment law.
• You coach people leaders through difficult conversations and decisions.

HR administration and payroll

• You safeguard the quality and timing of contracts, onboarding and offboarding, changes in employment conditions and employee data, and you keep the data in our HRIS up to date.
• You are responsible for the monthly payroll of our white-collar employees and work with our payroll partner on input control, variable pay, absences and employee queries.