Operations Support Agent - Fast-Paced Global Logistics

FedEx Express México; Belgique; Sur place; EUR 32 000 - 52 000; Plein temps

Avantages offerts par ce poste

Tuition Assistance Program

Employee Assistance Program

Employee reduced-rate shipping

Great career opportunities

Résumé du poste

FedEx Express BE BV in Belgium is seeking an Operations Support Agent to join our busy team. You will help ensure urgent packages reach the right place on time and handle customer calls about shipments and delivery inquiries.

You will enter data into our in-house tracking system, collaborate with teammates and managers, and adhere to FedEx processes, procedures, and controls. We offer training, development resources, tuition assistance for permanent roles, and a supportive environment with

Qualifications

• Excellent communication and social skills.
• Ability to work in a fast-paced environment with strict timelines.
• Strong time-management and attention to detail.

Responsabilités

• Ensure urgent packages are directed to the correct location on time.
• Answer customer calls regarding shipment collection and delivery inquiries.
• Investigate failed shipments or collections and reallocate for next-day delivery as needed.
• Enter data into the in-house tracking system.
• Collaborate clearly with team, supervisor, and other operations stations.
• Follow FedEx processes, procedures and regulatory requirements.

Connaissances

Communication skills

Fast-paced work

Time management

Description du poste

FedEx Express BE BV in Belgium is seeking an Operations Support Agent to join our busy team. You will help ensure urgent packages reach the right place on time and handle customer calls about shipments and delivery inquiries.

You will enter data into our in-house tracking system, collaborate with teammates and managers, and adhere to FedEx processes, procedures, and controls. We offer training, development resources, tuition assistance for permanent roles, and a supportive environment with