On-Site Automotive Coatings Technical Specialist

ACS Belgium BV; Mechelen; On-site; EUR 55,000 - 85,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Job summary

Axalta is seeking a Technical Service Specialist - Automotive Coatings (m/f/d) to deliver on-site technical expertise for Volvo Gent in Belgium. You will handle inquiries, run trials, and drive improvements in coating processes and products with cross-functional teams.

The role requires vocational training in paint technology, several years in customer manufacturing, and strong communication skills in English, with solid IT aptitude to support application-related software and tools.

Qualifications

• Completed vocational training as a Paint Laboratory Technician, Paint Technician, Master Painter, or equivalent technical qualification, combined with relevant professional experience
• Several years of experience working within customer manufacturing environments
• Strong knowledge of coating systems and painting processes within automotive plants or related supplier industries
• Solid product knowledge and technical expertise
• Strong analytical and problem-solving skills, combined with a proactive and solution-oriented mindset
• Excellent communication and interpersonal skills
• High level of commitment, flexibility, and customer focus
• Confident, professional, and engaging approach when interacting with customers
• Very good command of English
• Good IT skills and experience with application-related software and tools

Responsibilities

• Providing on-site expert application-related advice and technical support for Volvo Gent
• Processing and responding to application-related enquiries regarding products, systems, and processes
• Planning, conducting, and analyzing application trials at the customer site, including documenting trial activities, results, and recommendations
• Independently managing, investigating, and resolving customer complaints
• Performing root cause analyses and identifying optimization opportunities based on practical experience and product management guidelines
• Providing technical application support for the launch of new products, systems, and technologies in close collaboration with Marketing, Product Management, and Sales teams
• Leading and contributing to customer-focused technical projects and continuous improvement initiatives

Job description

Axalta is seeking a Technical Service Specialist - Automotive Coatings (m/f/d) to deliver on-site technical expertise for Volvo Gent in Belgium. You will handle inquiries, run trials, and drive improvements in coating processes and products with cross-functional teams.

The role requires vocational training in paint technology, several years in customer manufacturing, and strong communication skills in English, with solid IT aptitude to support application-related software and tools.