Observability Architect — On-site Contractor

NTT DATA; Machelen; On-site; EUR 90,000 - 130,000; Full time

Benefits offered by this job

Equal Opportunity Employer

Job summary

NTT DATA in Belgium is seeking an Observability Architect to lead the design and deployment of an enterprise observability platform, collaborating with UCB, SIAM, and cloud/infrastructure teams on onsite projects.

You will drive MELT standards, OpenTelemetry adoption, and integrations with ServiceNow, CMDB, and monitoring tools like Grafana, Prometheus, and Dynatrace, while ensuring security and data protection.

Qualifications

• Experience designing enterprise observability across hybrid cloud and on‑prem environments.
• Deep knowledge of metrics, events, logs, traces, telemetry pipelines and dashboards.
• Experience with OpenTelemetry and enterprise observability/APM platforms.
• Strong conhecimento of Microsoft Azure and enterprise infrastructure environments.
• Experience integrating observability with ITSM, CMDB, identity, DevOps, and automation platforms.

Responsibilities

• Define and evolve the target Observability Platform architecture across infrastructure, cloud, applications, SaaS services, and approved telemetry sources.
• Establish reusable architecture standards and patterns for MELT, telemetry pipelines, dashboards, alerting, and operational intelligence.
• Lead technical discovery and onboarding of new infrastructure, applications, platforms, and telemetry sources.
• Drive architecture and integration across LogicMonitor, Edwin AI, LogicMonitor APM, Grafana, Prometheus, Loki and Dynatrace capabilities.
• Define and guide OpenTelemetry adoption, telemetry standardization, instrumentation, tagging, correlation, and data-exposure patterns.
• Architect integrations with ServiceNow, CMDB, Service Mapping, Microsoft Entra ID, Azure Monitor, vCenter, DevOps/CI-CD tooling, and automation capabilities.
• Provide architecture leadership for application observability, distributed tracing, synthetic monitoring, API/website monitoring, and application telemetry.
• Enable event correlation, anomaly detection, alert enrichment, noise reduction, and AIOps capabilities.
• Identify and architect approved observability-driven automation and remediation use cases.
• Define technical standards for operational dashboards and telemetry visualization.
• Ensure solutions meet scalability, resilience, security, compliance, data-protection, and GxP requirements.
• Facilitate architecture-design workshops and provide recommendations on dependencies, risks, and decisions.
• Develop architecture documentation, reusable patterns, onboarding guidance, and knowledge-transfer materials.

Skills

Architecture leadership

Engineering mindset

Client-facing communication

Systems and dependency thinking

Automation & optimization

Tools

LogicMonitor

Edwin AI

LogicMonitor APM

Grafana

Prometheus

Loki

Dynatrace

Azure Monitor

OpenTelemetry

ServiceNow

CMDB

Microsoft Entra ID

APIs

DevOps/CI-CD

Automation & Orchestration

AIOps

Job description

NTT DATA in Belgium is seeking an Observability Architect to lead the design and deployment of an enterprise observability platform, collaborating with UCB, SIAM, and cloud/infrastructure teams on onsite projects.

You will drive MELT standards, OpenTelemetry adoption, and integrations with ServiceNow, CMDB, and monitoring tools like Grafana, Prometheus, and Dynatrace, while ensuring security and data protection.