Network Systems Engineer

Editx; Zaventem; Hybride; EUR 50 000 - 70 000; Plein temps

Résumé du poste

Editx is seeking a Service Engineer to manage remote, mission-critical systems installed at customer sites. You will analyze problems, collaborate with the team to implement the best solution, and perform proactive monitoring, upgrades and lifecycle management.

Training for key users and administrators will be part of your role, and you will work closely with Project Engineers and Project Managers. In project implementation you prepare future installations in a lab environment, install the

Description du poste

Within the Services department, you are responsible for the management (remote) of various mission critical systems installed at the customers. If a problem arises, you analyse the problem and, together with the team, find the best solution. You do not only perform classic maintenance tasks, but you are also responsible for proactively monitoring the systems, rolling out upgrades and lifecycle management. You will be trained in various new technologies. And you participate in the implementation of new installations at customers in close cooperation with the Project Engineers and Project Managers.

Implementation of projects:

• In a lab environment, you prepare future installations.
• You install the solution at the customer's site and put it into service.
• You give training to key users and administrators.

Maintenance

• You perform ( remote) corrective maintenance on various mission critical systems.
• You perform updates and upgrades on existing systems.
• You perform preventive visits in the context of maintenance contracts.