Multilingual Vehicle Roadside Support Agent

JOB TALENT; Hasselt; Sur place; EUR 25 000 - 32 000; Plein temps

Résumé du poste

JOB TALENT is seeking a Customer Service Officer in Hasselt, Belgium. You will be the first point of contact for customers experiencing vehicle breakdowns, handling calls and emails, and ensuring fast, professional assistance. You will coordinate with repair shops and technical partners to keep customers informed and supported throughout interventions.

The role emphasizes independence with team support, and opportunities to use language skills while engaging with customers across Europe.

Qualifications

• Experience in a helpdesk environment is preferred.
• Ability to handle calls and emails efficiently.
• Strong communication in multiple languages.

Responsabilités

• Serve as the first contact for customers with vehicle breakdowns.
• Handle incoming calls and emails and provide fast, professional assistance.
• Coordinate interventions with repair shops and technical partners and keep customers informed.

Connaissances

Multilingual communication

Customer service

Data entry

Team collaboration

Description du poste

JOB TALENT is seeking a Customer Service Officer in Hasselt, Belgium. You will be the first point of contact for customers experiencing vehicle breakdowns, handling calls and emails, and ensuring fast, professional assistance. You will coordinate with repair shops and technical partners to keep customers informed and supported throughout interventions.

The role emphasizes independence with team support, and opportunities to use language skills while engaging with customers across Europe.