Multilingual Customer Support Officer (GER/PL/EN)

JOB TALENT; Hasselt; Sur place; EUR 26 000 - 38 000; Plein temps

Résumé du poste

JOB TALENT in Hasselt, Belgium is seeking a Customer Service Officer fluent in German, Polish and English to be the first contact for technical or administrative questions. You will assist customers by phone and email, gather accurate information, and ensure smooth follow-up.

You will join a small, collaborative team, handle multiple channels, coordinate with workshops and partners, monitor agreements, and contribute to timely information flow during rotating shifts from 7:00 to 22:00, Monday to

Qualifications

• Fluent in German, Polish and English.
• Experience in customer service is a plus.
• Able to work across multiple channels (phone, email, etc.).

Responsabilités

• Answer incoming calls and emails.
• Gather and verify information for cases.
• Coordinate with workshops and partners to resolve issues.
• Monitor contracts and obligations and keep stakeholders informed.

Connaissances

German language

Polish language

English language

Description du poste

JOB TALENT in Hasselt, Belgium is seeking a Customer Service Officer fluent in German, Polish and English to be the first contact for technical or administrative questions. You will assist customers by phone and email, gather accurate information, and ensure smooth follow-up.

You will join a small, collaborative team, handle multiple channels, coordinate with workshops and partners, monitor agreements, and contribute to timely information flow during rotating shifts from 7:00 to 22:00, Monday to