Luxury Sales & Client Experience Specialist

Richemont; West-Vlaanderen; Sur place; EUR 28 000 - 42 000; Plein temps

Résumé du poste

Richemont Iberia SL, owner of the Delvaux brand, is seeking a luxury retail Client Advisor in Belgium to deliver exceptional service and cultivate lasting relationships with both local and international clients. You will drive sales through expert product knowledge and personalized recommendations, while maintaining brand standards and an outstanding boutique experience.

Fluency in Dutch and English is essential, with additional languages considered an asset; prior luxury retail experience is

Qualifications

• Experience in luxury retail with a proven client relationship track record.
• Impeccable presentation and a passion for the brand.
• Excellent interpersonal and communication skills with active listening.
• Fluent in Dutch and English; other languages a plus.

Responsabilités

• Warmly welcome, engage, and build lasting relationships with local and international clients.
• Drive sales through expert product knowledge and personalized recommendations.
• Maintain an impeccable sales environment with brand-standard presentation.
• Contribute to continuous elevation of service quality and hospitality.
• Develop deep knowledge of product lines to tell compelling stories.
• Uphold Delvaux's image with high standards of visual merchandising.
• Provide insights to management on client preferences and market trends.

Connaissances

Client relationship management

Presentation

Interpersonal communication

Active listening

Dutch and English fluency

Description du poste

Richemont Iberia SL, owner of the Delvaux brand, is seeking a luxury retail Client Advisor in Belgium to deliver exceptional service and cultivate lasting relationships with both local and international clients. You will drive sales through expert product knowledge and personalized recommendations, while maintaining brand standards and an outstanding boutique experience.

Fluency in Dutch and English is essential, with additional languages considered an asset; prior luxury retail experience is