Sales Advisor - Delvaux Bruges

Richemont Iberia SL; West-Vlaanderen; Sur place; EUR 28 000 - 42 000; Plein temps

Résumé du poste

Richemont Iberia SL, owner of the Delvaux brand, is seeking a luxury retail Client Advisor in Belgium to deliver exceptional service and cultivate lasting relationships with both local and international clients. You will drive sales through expert product knowledge and personalized recommendations, while maintaining brand standards and an outstanding boutique experience.

Fluency in Dutch and English is essential, with additional languages considered an asset; prior luxury retail experience is

Qualifications

• Experience in luxury retail with a proven client relationship track record.
• Impeccable presentation and a passion for the brand.
• Excellent interpersonal and communication skills with active listening.
• Fluent in Dutch and English; other languages a plus.

Responsabilités

• Warmly welcome, engage, and build lasting relationships with local and international clients.
• Drive sales through expert product knowledge and personalized recommendations.
• Maintain an impeccable sales environment with brand-standard presentation.
• Contribute to continuous elevation of service quality and hospitality.
• Develop deep knowledge of product lines to tell compelling stories.
• Uphold Delvaux's image with high standards of visual merchandising.
• Provide insights to management on client preferences and market trends.

Connaissances

Client relationship management

Presentation

Interpersonal communication

Active listening

Dutch and English fluency

Description du poste

Overview

The objective of this role is to cultivate exceptional client relationships, deliver unparalleled service, and achieve individual sales objectives by providing a personaliz and memorable experience for every client.

Primary Responsibilities

• Warmly welcome, engage, and build lasting relationships with local and international clients, ensuring their loyalty to Delvaux.

• Drive sales performance and achieve commercial targets through expert product knowledge, personalized recommendations, and an exceptional client journey.

• Maintain an impeccable sales environment, ensuring product availability and presentation meet the highest brand standards to enhance the client experience.

• Actively contribute to the continuous elevation of service quality and hospitality, anticipating client needs and exceeding expectations.

• Develop profound knowledge and understanding of our exquisite product lines, enabling compelling storytelling and fostering deep connections with clients to drive engagement and sales.

• Embody the brand's prestige and values, upholding the highest standards of visual merchandising, boutique presentation, and Delvaux's distinguished image.

• Provide valuable insights to management regarding client preferences, market trends, and product performance, gathered through meaningful client interactions.

Qualifications

• Experience in luxury retail, with a proven track record in client relationship management.

• Impeccable presentation, a genuine passion for the brand, and a commitment to delivering excellence.

• Exceptional interpersonal, communication, and active listening skills, with proficiency in relevant computer applications.

• Fluent in Dutch and English; additional language proficiency is a significant asset.

Richemont offers a generous compensation and benefits package for eligible employees.