Loan Officer

Keertana Finserv; Elsene; On-site; EUR 35,000 - 55,000; Full time

Job summary

Keertana Finserv in Belgium seeks a proactive Sales & Business Development professional to drive customer acquisition for gold-loan products through local leads, referrals, and direct marketing.

You will conduct field visits, build local relationships, promote services, coordinate with branch teams to manage applications and follow-ups, and work toward daily, weekly and monthly targets. This role emphasizes branch collaboration, market development, and securing repeat and referral business.

Responsibilities

• Customer Acquisition: Identify potential customers, generate leads through local contacts, referrals, networking and direct marketing, and convert leads into customers.
• Field Marketing: Conduct regular field visits, meet prospective customers and local referral sources, and promote Keertana gold-loan products and schemes.
• Sales & Business Development: Explain basic product/process information, generate branch walk-ins, follow up with leads and support loan conversions.
• Customer Relationship Management: Maintain regular contact with prospective and existing customers, develop local relationships, and generate repeat and referral business.
• Target Achievement: Work towards assigned daily, weekly and monthly targets for lead generation, customer visits, follow-ups, new customer acquisition and business volume.
• Local Market Development: Identify new customer segments and referral networks and participate in branch-level promotional and customer-acquisition activities.
• Branch Coordination: Coordinate with the branch team for customer handling, applications, follow-ups and smooth processing of business generated through field activities.

Job description

Key Responsibilities

• Customer Acquisition: Identify potential customers, generate leads through local contacts, referrals, networking and direct marketing, and convert leads into customers.
• Field Marketing: Conduct regular field visits, meet prospective customers and local referral sources, and promote Keertana gold-loan products and schemes.
• Sales & Business Development: Explain basic product/process information, generate branch walk-ins, follow up with leads and support loan conversions.
• Customer Relationship Management: Maintain regular contact with prospective and existing customers, develop local relationships, and generate repeat and referral business.
• Target Achievement: Work towards assigned daily, weekly and monthly targets for lead generation, customer visits, follow-ups, new customer acquisition and business volume.
• Local Market Development: Identify new customer segments and referral networks and participate in branch-level promotional and customer-acquisition activities.
• Branch Coordination: Coordinate with the branch team for customer handling, applications, follow-ups and smooth processing of business generated through field activities.