Key Account Manager Retail Belgium

Kraft Heinz; Berchem; On-site; EUR 70,000 - 100,000; Full time

Benefits offered by this job

Competitive salary and bonus structure

Permanent contract

Fast career progression

Room for new ideas

Job summary

Kraft Heinz in Belgium seeks a Key Account Manager Retail Belgium to drive growth with key retail partners. You will manage relationships, develop plans, and implement campaigns to achieve sales and profit targets.

The role requires strong analytical skills, cross-functional collaboration, and fluency in Dutch, French and English. Based in Antwerpen, it offers a permanent contract and opportunities to influence senior stakeholders.

Qualifications

• Bachelor degree required.
• 5+ years of relevant commercial experience.
• FMCG experience with top Belgian retailers.
• Proven problem-solving and entrepreneurial mindset.
• Data-driven and analytical with strong communication in Dutch, French, and English.
• Strong project management and stakeholder development skills.

Responsibilities

• Manage relationships and grow sales based on customer strategy and shopper insights.
• Deliver excellent sales fundamentals performance.
• Develop and implement the Annual Operating Plan (pricing, listings, campaigns).
• Grow the business for your customer/category with profit growth and market share.
• Collaborate with cross-functional teams to provide business solutions.
• Identify opportunities using Nielsen or GfK data and relay insights to internal teams.
• Develop long-term sales plans and monitor activities to meet targets.

Skills

Multilingual communication

Data analysis

Project management

Stakeholder management

Ownership mindset

Education

Bachelor degree

Tools

Nielsen

GfK

Job description

Job Description

About the Position

We have an excellent opportunity available as Key Account Manager Retail Belgium in our retail sales team to make a difference at Kraft Heinz. The KAM position is part of the Benelux Business Unit, focused on managing key customer accounts in the Belgium. You’ll be working in a high performing team, always trying to reach the next level. You’ll be reporting into the Sales Manager Retail Belgium. Get ready for a lot of exposure to internal senior stakeholders.

In Brief, You Will Be Responsible For

• Manage relationships and grow sales, starting from a clear understanding of the customer strategy, their shopper and competitive environment.
• Deliver excellent sales fundamentals performance.
• Develop the Annual Operating Plan (annual agreements, pricing, new products & innovation listings, and campaign developments), implement, track, and evaluate it.
• Grow the business for your own customer/category combination, deliver committed sales, profit growth, & share.
• Collaborate closely with cross-functional teams to identify and answer the appropriate business solutions.

Key Outputs

• Suggest appropriate products and services according to customer needs.
• Respond to more complex customer enquiries.
• Build positive relationships that will generate future sales and repeat business.
• Identify opportunities through your analytical skills e.g. Nielsen or GFK.
• Refer sales opportunities and customer feedback, to internal organization so that they can respond to changing market conditions and customer demands.
• Develop long-term sales plans for key customers and accounts and monitor and adapt sales activities so that these objectives are met.
• Establish annual, quarterly, monthly, or weekly sales plans and prioritize and schedule own activities so these targets are met.

Qualifications

Hard Skills and Capabilities

• At least a Bachelor degree on university level
• 5+ years’ relevant experience in a commercial role
• Proven experience in FMCG, preferably with link to top3 retailers in Belgium
• Proven track record of problem solving as an owner, taking on entrepreneurial challenges and simplifying the complex
• Data-driven and analytical approach
• Excellent communications skills in Dutch, French and English
• Strong Project Management skillset; ability to demonstrate strong influencing and stakeholder development skills
• Ownership attitude, push to learn through new challenges and capability to drive results and lead independently of age/role

Professional Attributes

• Communication Skills
  • At Kraft Heinz you’ll easily be exposed to senior management, no matter your level. Therefore, it’s important you have excellent communication skills, to deal with all kinds of different stakeholders.
• Ability to Simplify
  • We like to keep it simple. And to execute fast. Your ability to simplify will be highly appreciated, when you provide simple solutions dealing with complex challenges.
• Commercial Sense
  • You don’t only want to win; you hate to lose. You’re always seeking for opportunities to expand your business and create more savings, while over delivering your targets.
• Analytical
  • We’re a very data driven company. You know how to translate complex data into a simple solution with your analytical mindset.
• High pressure
  • You don’t get easily stressed by pressure, on the opposite, a demanding and dynamic environment is what keeps you energized.

What We Offer You

• An ambitious employer; we only want to the best for you;
• A fast career track like only few other companies can match;
• A competitive salary and excellent bonus structure (above market);
• Permanent contract; for we believe in doing big bets on people;
• Always room for new ideas; if you have an excellent idea, please let us know and we can set it in action!

Location(s)

Antwerpen - Berchem

Kraft Heinz is an Equal Opportunity Employer – Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes