Key Account Manager

FUJIFILM Corporation; Sint-Niklaas; Vor Ort; EUR 90.000 - 140.000; Vollzeit

Benefits dieser Stelle

Base salary

Bonus

Company car

Group insurance

Hospitalisation insurance

Dental insurance

Meal vouchers

Zusammenfassung

FUJIFILM Electronic Materials seeks a proactive Key Account Manager Europe to support and manage strategic semiconductor customers. You will act as the lead point of contact across pricing, technical and commercial topics, coordinating globally to resolve issues and capture opportunities.

Travel about 40% and build strong, long-term relationships while driving satisfaction and business growth. The role reports to the Regional Sales Manager DACH and offers a base salary with bonus and a company

Qualifikationen

• Proven account management experience in a commercial/technical environment.
• Ability to manage multiple projects with attention to detail.
• Strong listening, negotiation and presentation skills.
• Excellent verbal and written communication skills.
• Engineering background in physics or chemistry or related field.
• 5+ years in semiconductor sales/application/process roles.
• Proficiency with MS Office suite.

Aufgaben

• Support a Key Account in Europe as the lead point of contact.
• Cover all product lines, technical and commercial.
• Interface with pricing, technical aspects, sales calls, quality issues and admin topics.
• Build and maintain strong customer relationships.
• Develop trusted advisor relationships with customer and internal stakeholders.
• Inform customers about new products, services and activities.
• Coordinate with teams in US, EU and Asia on quality and delivery issues; act as business owner for issue resolution.
• Provide sales forecast and ongoing business information to customers.
• Identify and secure sales opportunities aligned with product line objectives.
• Provide pre- and post-sales support, both technical and commercial.
• Advocate for the customer within the company.
• Strive for high levels of customer satisfaction.

Kenntnisse

Account management

Multitasking

Negotiation

Communication

Engineering degree

Semiconductor industry

MS Office

Ausbildung

Engineering degree in Physics or Chemistry

Tools

MS Office

Jobbeschreibung

FUJIFILM Electronic Materials is part of the FUJIFILM group, a strongly growing global company, mainly known for its film and photographic products, but with a wide portfolio of fast-growing high-tech businesses.

One of them is our Electronic Materials division with a global manufacturing and application infrastructure and European Headquarter in Zwijndrecht, Belgium. Worldwide, we offer the broadest line of photoresists, polyimides, thin film systems and other high purity chemicals and services to technologically demanding semiconductor customers.

Successful semiconductor manufacturers move quickly, demand quality and require leading technology. Our growth strategy is to serve those customers with state-of-the-art products, service and quality. We achieve this with a talented workforce that actively realizes our growth objectives.

Function

Tasks and Responsibilities:

• Is responsible for the support of a Key Account in Europe
• Operates as the lead point of contact for any and all matters specific to the customer
• Covers all product lines, both technical and commercial
• Is customer interface: pricing, technical aspects, sales calls, quality issues, admin topics
• Build and maintain strong, long-lasting customer relationship
• Develop a trusted advisor relationship with customer and internal stakeholders and executive sponsors
• Informing customers about new products, services and activities
• Works with key personnel in US, EU and Asia in quality and delivery issues; will be “business owner” for resolution of those issues
• Utilizes company resources to capture opportunities and top solve problems
• Provides sales forecast and business information for customers on ongoing basis
• Identifies and secures sales opportunities at customers, consistent with the company’s product line objectives
• Provides pre- and post-sales support, both technical and commercial
• Acts as advocate for the customer within the company
• Strives and drives for high level of customer satisfaction

Profile

Background and Experience:

• Proven account management or other relevant experience
• Proven ability to manage multiple projects at a time while paying strict attention to detail
• Excellent listening, negotiation and presentation skills
• Excellent verbal and written communications skills
• Engineering degree in Physics or Chemistry or a similar field
• 5+ years’ experience in the semiconductor industry (sales, application, process)
• Experienced with MS-office

Personality:

• Highly motivated
• Team player
• Good communication skills, oral and written
• Preferably living in or close to Dresden
• German and English fluent in writing and speaking
• Willing to travel about 40% of time

The position reports to the Regional Sales Manager DACH. The compensation package includes a base salary, bonus and a company car, and depends on experience and background.

Proposal

• A challenging and dynamic work environment where you can fully develop your potential
• A competitive salary and additional benefits (group insurance, hospitalisation insurance, dental insurance, etc.
• 20 statutory vacation days, supplemented by 15 working time reduction days
• Bonus (under CAO No. 90)
• Meal vouchers at the maximum legally permitted amount