Key Account Executive Food Equipment

NSF; Diegem; On-site; EUR 60,000 - 90,000; Full time

Job summary

NSF is seeking a results-driven Key Account Executive to manage and grow strategic client relationships in the Belgium/Benelux and Italy regions. You will retain and expand key accounts, identify opportunities, and ensure client satisfaction through effective communication and cross-functional collaboration.

Based in Belgium or Italy, you will work with internal teams to deliver high-quality service, support business development, and strengthen long-term partnerships across the Benelux and Italy

Qualifications

• Bachelor’s degree or equivalent experience in a related field.
• 3–5 years of client management, account coordination, or sales experience.
• Fluent in French, English, Italian.

Responsibilities

• Meet or exceed revenue, quota, retention and growth goals for key accounts.
• Manage and grow key accounts as the primary contact with high-quality service.
• Develop client relationships through proactive engagement and tailored solutions.
• Coordinate stakeholders to maintain alignment and service optimization.
• Track feedback and ensure customer satisfaction with cross-functional delivery.
• Support cross-selling by identifying opportunities and aligning services.
• Contribute to account planning and performance-target adjustments.
• Assist sales with RFPs, proposals and client reviews.
• Maintain CRM accuracy with complete activity documentation.

Skills

Client relationship management

Strategic thinking

Commercial acumen

Growth orientation

Data-driven decision making

Communication & influence

Problem solving

Adaptability

Travel willingness

Education

Bachelor’s degree in Business, Science, or related field

Tools

CRM systems

Microsoft Office Suite

Job description

Job Description
The Key Account Executive is responsible for managing and growing strategic client relationship. The role focuses on retaining and expanding kay accounts, identifying growth opportunities and ensuring client satisfaction through effective communication, commercial discipline and cross-functional coordination. The Key Account Executive works closely with internal teams to deliver high quality service, support business development initiatives and strengthen long-term client partnerships

Job Description
The Key Account Executive is responsible for managing and growing strategic client relationship. The role focuses on retaining and expanding kay accounts, identifying growth opportunities and ensuring client satisfaction through effective communication, commercial discipline and cross-functional coordination. The Key Account Executive works closely with internal teams to deliver high quality service, support business development initiatives and strengthen long-term client partnerships

Responsibilities

• Meet or exceed assigned revenue, quota, retention, and growth goals for the key account portfolio.
• Prospect, manage, and grow key accounts by serving as the primary client contact and ensuring consistent, high-quality service.
• Develop client relationships through proactive engagement and tailored solutions that address client needs.
• Coordinate stakeholder interactions to maintain alignment, satisfaction, and support service optimization.
• Ensure customer satisfaction by tracking feedback and collaborating with internal teams for smooth delivery.
• Support cross-selling efforts by identifying opportunities and aligning services with client goals.
• Contribute to business planning by building account strategies and adjusting to meet performance targets.
• Assist sales efforts through RFP participation, proposal development, and client business reviews.
• Maintain CRM accuracy by documenting all client activities for effective reporting and forecasting.

Qualifications

• Bachelor’s degree in Business, Science, or a related field (or equivalent experience).
• 3–5 years of experience in client management, account coordination, or sales, preferably in TIC or technical services, food equipment or certification
• Experience with packaging (EU norms) is an asset
• Strong interpersonal, communication, and organizational skills.
• Proficiency in CRM systems and Microsoft Office Suite.
• Ability to manage multiple priorities and collaborate across teams.
• Willingness to travel
• Strategic Thinking
• Client Relationship Management
• Commercial Acumen
• Growth Orientation
• Communication & Influence
• Problem Solving & Innovation
• Customer-Centric Mindset
• Data-Driven Decision Making
• Adaptability & Resilience
• Fluent in French, English, Italian
  

You are based in Belgium or Italy

Work Region : Benelux, Italy