Junior Support Engineer 24/7

Ikzoek; Brussel Hoofdstad; Sur place; EUR 36 000 - 54 000; Plein temps

Résumé du poste

Ikzoek is seeking an IT Support Engineer to join our day-shift operations, providing frontline technical assistance for hardware, software, and network issues both remotely and on-site. The role focuses on diagnosing problems, implementing solid fixes, and maintaining stable systems to keep IT services running smoothly for end-users and business processes in Belgium.

The daily tasks include diagnosing issues, applying timely solutions, and maintaining documentation to support uptime, security,

Qualifications

• Experience providing IT support for hardware, software, and network issues.
• Ability to diagnose problems and implement reliable fixes.
• Comfort working in a day-shift system and collaborating with remote and on-site teams.

Responsabilités

• Provide technical assistance and troubleshooting for hardware, software, and network issues remotely and on-site.
• Diagnose problems, implement solutions, and maintain systems to ensure smooth IT operations.
• Manage user accounts and provide end-user support to minimize downtime and boost productivity.

Connaissances

IT Support

Troubleshooting

Networking basics

Remote support

Customer service

Formation

Description du poste

An IT Support Engineer in a day-shift-system provides technical assistance and troubleshooting for hardware, software, and network issues both remotely and on-site.

They diagnose problems, implement solutions, and maintain systems to ensure smooth IT operations.

We’re seeking passionate colleagues who are eager to push the boundaries in digital transformation and techn

Responsibilities

• An IT Support Engineer in a day-shift-system provides technical assistance and troubleshooting for hardware, software, and network issues both remotely and on-site.
• They diagnose problems, implement solutions, and maintain systems to ensure smooth IT operations.
• Responsibilities include managing user accounts, and providing end-user support to minimize downtime and enhance productivity.