Junior Operational Risk Manager

Ibanfirst Sa; Brussel; Sur place; EUR 50 000 - 75 000; Plein temps

Avantages offerts par ce poste

Hospitalization insurance

Group insurance

Pension plan

Phone reimbursement

Transportation reimbursement

Meal vouchers

Eco vouchers

Vacation days (20 legal + 12 extra)

Résumé du poste

iBanFirst, Brussels-based fintech, is seeking a Junior Operational Risk Officer to strengthen its risk framework, focusing on business continuity, third-party risk, and regulatory compliance under DORA and NBB. You will collaborate with Risk Managers and business functions to map processes, assess risks, and support incident analysis, with opportunities to grow in a fast-paced fintech.

English required; French/Dutch is a plus; we offer a permanent contract in Brussels with competitive

Qualifications

• 2+ years in operational risk, business continuity, or third-party risk in regulated financial services.
• Understanding of DORA requirements including ICT third-party risk management and incident reporting.
• Practical experience in BCP/DRP development and testing.
• Experience with outsourcing risk governance, risk assessments, and contract reviews.
• Familiarity with EBA guidelines on outsourcing, PSD2, and NBB expectations.
• Strong analytical and documentation skills; translate regulations into practical processes.
• Excellent English; French and/or Dutch are a plus.

Responsabilités

• Support maintenance and enhancement of the Operational Risk Framework.
• Assist RCAs with business units for process changes and new markets.
• Map and document end-to-end processes and identify controls and gaps.
• Maintain process documentation and ensure maps stay up-to-date.
• Collect, record, and analyze incidents; assist root cause analysis.
• Contribute to operational risk policies and procedures.
• Support a proactive risk culture across first-line teams.

Connaissances

Operational risk

BCP/DRP

DORA familiarity

Outsourcing risk

EBA PSD2

Analytical skills

English fluency

French/Dutch asset

Description du poste

Who we are:

iBanFirst is a fast-growing European fintech that is revolutionizing international payments for SMEs. Founded in 2016, our platform empowers Small & Medium Multinationals (SMMs) to regain control over their payment operations: currency conversion (FX), international transactions, and foreign exchange risk management across 140 countries — quickly, transparently, and securely.

We make life easier for SMEs through an advanced technology platform (automation, APIs, AI…) combined with dedicated expertise, offering the best of both worlds: the agility of a SaaS solution and the reliability of a trusted partner.

By simplifying complexity, iBanFirst helps thousands of bold companies seize global business opportunities with peace of mind — delivering simplicity, transparency, and security.

Key figures

• 350+ employees across 13 offices in 10 European countries

• 30+ nationalities represented, average age: 32

• 10,000 corporate clients trust us

• €65M in revenue in 2024, with a target of around €85M in 2025

• Profitable for nearly two years

• Ranked for 6 consecutive years in the Financial Times FT1000, among the fastest-growing European companies

• An NPS of 87.5 — an exceptional score in our industry that reflects enthusiastic client feedback on the simplicity, speed, and quality of our service

About the job

As a Junior Operational Risk Officer, you will play a key role in reinforcing iBanFirst's operational risk framework, with particular of our Business Continuity and Resilience programme and our Third Party / Outsourcing Risk Management activities. You will work closely with the Operational Risk Manager, pCISO, and business stakeholders to ensure that iBanFirst remains resilient, compliant, and well-prepared for disruptions, in line with DORA, NBB, and other applicable regulatory requirements.

What will you Do?

Operational Risk Management

• Support the maintenance and enhancement of the Operational Risk Framework, including the risk taxonomy, risk register, and risk appetite statements.

• AssistinfacilitatingRisk and Control Assessments (RCAs) with business units, particularly for process changes, new products, and new market entries.

• Map and document end-to-end business processes,identifyingkey controls, risk exposures, and process gaps in collaboration with first-line teams.

• Support the continuous improvement of process documentation, ensuring process mapsremainaccurateand up to date following organisational or operational changes.

• Collect, record, and analyse incidents, supporting root cause analysis and remediation tracking.

• Contribute to the development and maintenance of operational risk policies and procedures, ensuring alignment with regulatory expectations.

• Support a proactive risk culture across first-line teams by acting as a day-to-day advisor on risk-related matters.

Business Continuity & Operational Resilience

• Support the maintenance and testing of BCPs and DRPs across critical business functions and ICT systems, documentingfindingsand tracking remediation actions.

• Contribute to monitoring impact tolerances and recoveryobjectives(RTO/RPO), in line with DORA and EBA guidelines.

Third Party Risk Management

• Helpmaintainthe Register of Information for outsourcing and ICT third-party arrangements in line with DORA and EBA requirements.

• Support risk assessments and due diligence for third-party providers andassistinmonitoringtheir ongoing performance.

Requirements:

What do you bring?

Required Experience & Skills

• 2+ years of experience in operational risk, business continuity, third party risk management, ideally within a regulated financial institution (bank, payment institution, fintech, or financial services group).

• Understanding ofDORA(Digital Operational Resilience Act) requirements, including ICT third-party risk management, resilience testing, and incident reporting obligations.

• Practical experience inBCP/DRP development and testing.

• Experience managing or contributing tooutsourcing risk governance, including risk assessments, contract reviews, and register maintenance.

• Familiarity withEBA Guidelines on outsourcing, PSD2, and relevant NBB supervisory expectations.

• Strong analytical and documentation skills, with the ability to translate regulatory requirements into practical frameworks and processes.

• Excellent communication skills in English; French and/or Dutch are a strong asset.

Personal Attributes

• Structured, detail-oriented, and organised, with the ability to manage multiple workstreams simultaneously.

• Autonomous and proactive, with a genuine ownership mindset.

• Comfortable working cross-functionally and challenging stakeholders constructively.

• Curious about emerging risks and regulatory developments in the fintech/payments space.

• Team player who thrives in a collaborative and fast-moving environment.

What do we offer?

You will join one of the fast-growing companies and a dynamic team in the center of Brussels

• A full-time permanent position in the heart of the European capital;

• Competitive salary with performance-based bonus;

• Hospitalization insurance, group insurance and pension;

• Reimbursement for your phone and transportation;

• Meal-vouchers and eco-vouchers;

• 20 legal plus 12 extra vacation days (based on a full-time employment);

Recruitment Steps

Interview with Christine, HR Manager

Interview with Luciana Cunha, Hiring Manager

Interview with Vaston Prifti, Chief Risk Officer

Why join us?

• We operate at the heart of a strategic and fast-evolving sector: international payments for SMEs — a complex, high-potential market.

• We’re driven by a meaningful mission: helping bold “Small & Medium Multinationals” succeed globally.

• Our platform integrates cutting-edge technologies (AI, automation…), making it an ideal playground to test, learn, and innovate continuously.

• You’ll join an agile environment where your expertise has tangible impact, working alongside talent from top financial institutions.

• iBanFirst is profitable and backed by long-term investors:

• Xavier Niel and Bpifrance, historical shareholders, have supported and trusted us from the beginning

• In 2021, the entry of Marlin Equity Partners marked a new chapter in our international ambitions

Astrong culture built around 4 core values

Team First :

The complexity of our industry demands collective intelligence. We prioritize cooperation, transparency, and knowledge sharing. Success is a team effort, and decisions are made together.

Tenacity :

We’re transforming a challenging and highly regulated market. It requires endurance, fast learning, and resilience — qualities rooted in our entrepreneurial DNA.

Transformation :

Innovation is not a buzzword; it’s a necessity in a constantly shifting and strategic sector. We innovate with intent: every technical, product, or organizational improvement is designed for real impact.

Trust :

Trust is the foundation of everything we build — with our clients and, above all, internally. It’s driven by ownership, autonomy, and a shared commitment to transparency, rigor, and reliability.