Junior Customer Service & Supply Chain Coordinator

Westfalia-Fruit; Wingene; Sur place; EUR 24 000 - 36 000; Plein temps

Avantages offerts par ce poste

Meal vouchers 9.5 EUR

Mobile phone provided

Bike leasing

Eco vouchers

Group insurance

Résumé du poste

Westfalia Fruit is seeking a Junior Customer Service Representative to join our Wingene, Belgium team. You will coordinate customer orders from receipt through delivery, ensuring a smooth Order-to-Delivery process and maintaining data accuracy in our Transus system.

You’ll work with Production, Logistics, and Sales to deliver exceptional service, monitor OTIF performance, and support improvements across customer service processes.

Qualifications

• Secondary School Diploma (high school) or equivalent; fields like Business Studies, Office Administration, Languages are assets.
• Fluent in Dutch and English with strong verbal and written communication skills.
• Proactive, driven and able to thrive in a fast-paced environment.

Responsabilités

• Coordinate customer orders from receipt to delivery ensuring a smooth Order-to-Delivery process.
• Monitor supply chain performance including OTIF and support corrective actions when needed.
• Manage sales orders and provide excellent customer service as a key contact for enquiries and updates.
• Maintain and update master data in the Transus EDI platform to ensure data accuracy.
• Contribute to continuous improvement projects across customer service processes.

Connaissances

Fluent in Dutch

Fluent in English

Strong communication skills

Formation

Secondary School Diploma

Outils

Transus

Description du poste

Westfalia Fruit is seeking a Junior Customer Service Representative to join our Wingene, Belgium team. You will coordinate customer orders from receipt through delivery, ensuring a smooth Order-to-Delivery process and maintaining data accuracy in our Transus system.

You’ll work with Production, Logistics, and Sales to deliver exceptional service, monitor OTIF performance, and support improvements across customer service processes.