Join Our Portugal Team: German-Speaking Support & Content Moderator Role

United Talent Acquisition; Luxemburg; On-site; EUR 13,000 - 20,000; Full time

Benefits offered by this job

Relocation support

Job summary

A leading customer experience firm is hiring German-speaking support professionals for content moderation roles in Porto or Lisbon, Portugal. Candidates should be fluent in German and have a good level of English. This full-time position offers flexibility, rotating shifts, and relocation support for eligible applicants. Join a multicultural team in a dynamic environment and advance your career in Portugal.

Qualifications

• Fluent in German and English to support users.
• Availability for rotating shifts, including weekends if needed.
• EU citizenship or valid residence/work permit in Portugal.
• Strong communication and interpersonal skills.
• Availability to work on-site in Porto.
• Flexibility to work in rotating shifts, including weekends if needed.

Responsibilities

• Respond to inquiries via phone, email, or chat.
• Review user-generated content and ensure compliance.
• Provide accurate product and service information.

Skills

German fluency (C1+)

English proficiency (B2+)

Strong communication skills

Interpersonal skills

Job description

Join Our Portugal Team: German-Speaking Support & Content Moderator Role

About the Job

Location: Porto or Lisbon, Portugal (on-site or remote based in Portugal)
Language Requirements: German (C1+) + English (B2+)
Contract Type: Full-time, Shifts (including weekends if required)
Relocation Support: Available for eligible candidates

About the Role

Are you fluent in German and ready to join a leading global customer experience team in Porto? We’re hiring motivated professionals to work in Customer Support and Content Moderation roles across various international projects and platforms.

You’ll provide user support and ensure content compliance, working alongside a diverse, high-performing team in a dynamic and international environment.

What You’ll Do – Customer Support

Respond to inquiries via phone, email, or chat
Assist with troubleshooting and issue resolution
Provide accurate product and service information

What You’ll Do – Content Moderation

Review and evaluate user-generated content
Enforce compliance with platform policies
Escalate complex cases to specialized teams
Ensure content quality, objectivity, and safety

What Were Looking For

German fluency (C1 or higher)

English proficiency (minimum B2)

EU citizenship or valid residence/work permit in Portugal

Strong communication and interpersonal skills

Availability to work on-site in Porto

Flexibility to work in rotating shifts, including weekends if needed

Accepted Documents

EU ID or Passport

Portuguese Residence Card

Visa holders (eligibility confirmed case by case)

If you're a German speaker looking to advance your career in Portugal, join us in Porto or Lisbon and become part of a collaborative and multicultural team. Apply today!